Responsible for day-to-day tasks in the whole blood donor center process. Responsibilities could include processing a potential blood donor through registration and donor suitability verification and also processing a potential blood donor through various screening tests that determine donor suitability. Other responsibilities could include duties involved with the blood collection process. Additionally, responsibilities could include the blood centrifuge process, component preparation and the transfer of blood products and samples to proper storage as well as shipping and receiving duties which include packing and shipping blood, blood components, and samples on a daily basis.
May assist or participate in audits, mentoring, training, facility care and continuous improvement activities.
Strong customer service skills. Proficient in speaking and writing English, with legible handwriting. Where applicable, bi-lingual skills. Ability to understand and follow SOP’s and protocols. Ability to work flexible scheduling to meet business needs. Ability to perform in a highly regulated, operations intensive, high volume medical business in which the safety of donors and employees, as well as the quality of the blood collected, are paramount. Completed all elements of the training requirements for 1 area, designated by management.
High School diploma or GED. Obtains required state licensures or certifications where applicable.
Typically requires no previous related experience. Employees are expected to attain certification in 1 area within 90 days from hire.
Work is performed in a whole blood center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. Work is performed sitting or standing for entire shift, bending and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may infrequently squat, crouch or sit on one's heels. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. Must perform within the guidance of both oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence. Relates sensitive information to diverse groups.
