Upper Extremities Sales Associate - Charlotte, NC
Stryker, Charlotte, NC, Onsite
Business DevelopmentBachelor RequiredEntry Level
Stryker, Charlotte, NC, Onsite
TheUpper Extremities SalesAssociate will partner closely with Sales Representative(s) in the area to quicklylearnthe medical device industry andUpper Extremitiesbusiness, andthen contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.
Attend surgeries in which StrykerUpper Extremitiesproducts are used, to ensure all products are available for surgeon use in each case and to instruct surgeonsregardingproduct use and functionality.
Educate and inform doctors, nurses, andappropriate staffpersonnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs.
Work with sales teams to contact customersin order toidentifysales opportunities, deliver excellent customer service, and further developthe customer relationship.
Identifythe needs of new prospects, in conjunction with the assigned Sales Representative, and developappropriate responses.
Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise onappropriate productselection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors.
Perform field calls for the account(s) and assigned territory.
Assistin the implementation ofnew salesplans and effective marketing strategies to competitively position the organization. Partner with the Sales Representative and organization to meet and exceed business targets (quotas).
Serve as the primary backup contact for Sales Representative(s).Acquirea basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.
Assistin the resolution of any problems or questions that arise in account(s).
Partner with Sales Rep(s) on inventory management and building of proper inventory levels and sets to meet customer needs.
Assistand partner with Sales Rep(s) inacquiringand processing Customer Purchase Orders (POs) for proper invoicing. Maintain training in sales skills and products.
Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’sUpper Extremitiesproducts from those of its competitors. Remain current on industry, customer, and competitive trends.
Participate in and attend sales meetings and professional association meetings outside of regular business hours.
Consistently adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.