Thought Leader Liaison, Neuroscience Franchise, Capitol Region

About Neuroscience

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Role Summary

The Thought Leader Liaison (TLL) is responsible for executing CAPLYTA® Key Opinion Leader (KOL) engagement plans and peer-to-peer strategies within an assigned geography, ensuring high-quality, compliant delivery of customer engagement activities.

This role is accountable for building strong relationships with academic and community KOLs, executing educational and engagement programs, and capturing meaningful field insights that inform continuous improvement of Brand initiatives.

The TLL operates as a field-based execution partner, translating Brand priorities into effective customer engagement, ensuring consistent delivery of programs, and maintaining a strong understanding of local market dynamics. This role contributes to overall brand performance through disciplined execution, customer-centric engagement, and insight generation, while operating in close alignment with cross-functional partners across Marketing, Medical, and Sales.

Key Responsibilities

• Execute KOL engagement plans, peer-to-peer education programs, and faculty development activities within assigned geography, ensuring alignment with Brand priorities and compliance standards
• Build and maintain trusted, long-term relationships with academic and community KOLs, establishing credibility as a valued partner and resource
• Deliver high-quality, compliant speaker programs and customer engagements, ensuring consistency of messaging and execution
• Support the planning and execution of advisory boards, congress activities, and product theater events, ensuring seamless delivery and strong engagement
• Participate in and support key customer interactions and executive engagements, ensuring alignment with broader Brand objectives
• Capture, document, and communicate field insights, customer feedback, and market observations in a structured and actionable manner
• Apply insights and available analytics to refine execution approaches and improve engagement effectiveness over time
• Coordinate with Brand Marketing, Medical Affairs, Sales Leadership, and other cross-functional partners to ensure aligned execution of engagement strategies
• Maintain strong understanding of local market dynamics, treatment patterns, and competitive landscape to inform daily execution
• Ensure strict adherence to legal, regulatory, and compliance standards, including speaker program requirements, customer engagement guidelines, and internal processes

Key Competencies

• Execution Excellence: Demonstrates the ability to consistently deliver high-quality, compliant customer engagement and program execution
• Customer Engagement & Relationship Building: Establishes credibility and trust with KOLs, building strong, enduring professional relationships
• Collaboration: Effectively works within a matrixed organization, aligning with cross-functional partners to drive coordinated execution
• Learning Agility: Continuously applies feedback and insights to refine approach and improve performance
• Accountability & Ownership: Takes responsibility for delivering results within assigned geography and programs
• Business Acumen: Understands key drivers of brand performance and applies that knowledge to improve field execution

Qualifications / Requirements

• A minimum of a Bachelor’s degree is required. MBA or advanced degree is helpful.
• Minimum 5–7 years of relevant pharmaceutical or biotech experience, including sales, marketing, medical, market access, or other field-based roles
• Demonstrated experience executing field-based programs and engaging HCPs/KOLs in a compliant and customer-focused manner
• Proven ability to deliver consistent, high-quality customer engagement and program execution within an assigned geography
• Strong understanding of working within a matrixed organization, with ability to execute against established plans and priorities
• Excellent communication skills, with demonstrated ability to capture, synthesize at a basic level, and communicate customer insights clearly and effectively
• Ability to adapt to changing priorities and execute with discipline in a dynamic field environment
• A valid Driver’s license issued in the United States.

• Experience in a role outside of direct sales highly preferred, including marketing, medical affairs, training, market access, analytics, or other cross-functional roles
• Neuroscience, psychiatry, or CNS therapeutic area experience
• Experience supporting or executing peer-to-peer education programs, advisory boards, or medical education initiatives
• Prior experience in a field-based role with direct HCP/KOL engagement
• Demonstrated ability to apply learnings and feedback to continuously improve execution and customer engagement approaches
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time

This is a field-based role requiring significant travel (~60–65%), including customer meetings, advisory boards, congresses, and internal meetings. Final geography will be determined based on business needs and candidate location