Therapeutic Sales Specialist - Richmond

The Therapeutic Sales Specialist (TSS) will play a critical role in the continued promotion and growth of Arcutis products. The TSS will be responsible for promoting, expanding utilization, and driving demand for Arcutis’ dermatology products within targeted specialty physician offices across an individually assigned geography.
_Roles and Responsibilities_

• Drive sustained demand and accelerate growth for Arcutis products by expanding awareness, adoption, and utilization through high-impact, in-person and minimum virtual engagements with targeted dermatology customers within the assigned geography, delivering scientific and clinically focused messaging.
• Develop and execute a strategic, growth-oriented geography business plan designed to expand account penetration, optimize coverage, and maximize impact across all assigned territories to achieve or exceed geography and national sales objectives.
• Partner closely with cross-functional teams to align on growth strategies, proactively address evolving customer needs, identify market opportunities and dynamics, and execute coordinated plans to achieve shared business goals.
• Build, maintain, and leverage deep expertise in product, disease state, and market access to drive appropriate use of Arcutis products, expand customer confidence, and support peer development through knowledge sharing and best practices.
• Plan and execute territory- and national-level promotional programs and initiatives that support portfolio growth, drive engagement, and expand product adoption.
• Deliver exceptional customer experiences through comprehensive account management, including marketing support, product access, reimbursement navigation, and accurate, on-label responses to medical inquiries.
• Represent the company in a professional, compliant, and ethical manner, upholding the Arcutis Operating Principles, which are key to the organization’s culture
• Ensure full adherence to compliance (company and governmental policies, procedures, and regulations) and safety/health protocols established by the company

_Competencies and Skills_

• Demonstrates results-oriented focus and a positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
• Possesses excellent interpersonal, influencing, and relationship building skills
• Proven ability to gain access, develop strong professional relationships with providers and their staff, and utilize appropriate solutions-focused selling skills
• Understands, analyzes, and effectively communicates scientific and technical information in compliance with applicable pharmaceutical sales regulations, guidelines, and policies
• Has passion for and is effective in a highly competitive, fast-paced startup environment that builds the company and brand with a focus on serving the patient
• Effectively leverages provided resources to maximize territory impact
• Demonstrate leadership within the team and among colleagues

_Education and Experience_

• Bachelor’s degree from an accredited four-year college or university or equivalent experience
• 3+ years of successful biotech/pharmaceutical sales experience
• Dermatology and startup experience is a plus
• Demonstrated success supporting product launches and driving sustained growth of established brands and indications strongly preferred.
• Valid Driver's License and an acceptable driving record
• Ability to travel within assigned geography including meetings, training events and programs, as necessary (some overnight travel may be required)

Salary will be commensurate with industry and dermatology experience. We are a pay for performance team with an incentive compensation plan that rewards high performance – your strategic planning, territory execution, along with your ability to drive demand, collaboration with your peers and cross-functional partners will make an impact!
Why Join Us?
Arcutis is a pioneering medical dermatology company dedicated to revolutionizing the treatment of serious skin diseases and our pipeline is one of the more robust and exiting in the industry. Our vision is to revitalize the standard of care for dermatological diseases and conditions through novel therapies that simplify disease management for physicians and patients. We are focused on filling the innovation gap in medical dermatology drug development by applying our deep clinical, product development and commercial expertise in dermatology to develop best-in-class therapies against biologically validated targets. Arcutis is uniquely positioned to become the preeminent innovation-driven medical dermatology company, and we are looking for top talent to join our team. We are nimble, collaborative, and passionate about achieving our mission!
This job description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Arcutis is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.