Territory Account Manager

Job Description

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of **Territory Account Manager (TAM)** on the long-acting HIV Injectable Treatment Sales team. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV treatment will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

• Deliver Results Through Exceptional Sales and Service
• Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
• Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
• Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
• Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
• Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
• Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
• Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
• Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
• Develop and foster external relationships with key influential customers and thought leaders

Compliance, Accountabilities, and Values Based Culture

• Act in ways consistent with ViiV’s culture, expectations, and values
• Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
• Escalate issues and risks when needed; display courage by ‘speaking up’
• Understand and follow key compliance and regulatory guidelines

Why you?

Basic Qualifications:

• BA/BS degree
• 5+ years of pharmaceutical sales experience
• 3 plus years’ specialty experience
• Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
• Valid Driver's License

Preferred Qualifications:

• Degree in Business, Marketing, or Life Sciences
• Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
• Experience to influence and collaborate cross-functionally in a matrixed environment
• Excellent written and oral communication skills
• Experience in sales success in complex market access coverage situations
• Experience working with HCPs to procure, manage, and administer cold chain treatment products
• Knowledge of the HIV treatment and/or prevention markets
• Bilingual in Spanish, preferred but not required
• Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members