Technology Mgr, Quality Systems, AI Lead

Job Function:

Technology Product & Platform Management

Job Sub Function: **

Technical Product Management

Job Category: **

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

DePuy Synthes is recruiting for a(n) Technology Mgr, Quality Systems, AI Lead located in Raritan, New Jersey, West Chester, Pennsylvania, Palm Beach Gardens, Florida, Raynham, Massachusetts, Warsaw, Indiana USA.

This role plays a lead role in shaping the future of digital quality within Supply Chain Technology. This role leads the design and continuous improvement of quality systems, ensuring reliability, compliance, and scalability of technology platforms while embedding AI-driven innovation. You will directly impact product quality, operational excellence, and patient outcomes by strengthening quality management practices across systems, data, and processes. This is an exciting opportunity to influence enterprise-wide transformation at the intersection of quality, technology, and AI.

Key Responsibilities

• Lead the development and implementation of quality management frameworks across Supply Chain Technology systems, ensuring compliance, reliability, and performance
• Oversee digital quality programs, including system validation, testing, and continuous improvement initiatives aligned with business and regulatory requirements
• Drive the integration of AI and advanced analytics into quality systems to enhance monitoring, predictive insights, and process optimization
• Establish and monitor quality metrics, dashboards, and scorecards to evaluate system performance and identify opportunities for improvement
• Partner with cross-functional teams (IT, Supply Chain, Quality, Regulatory) to ensure alignment on quality standards and execution priorities
• Lead risk management activities, including assessment of system controls, mitigation strategies, and issue escalation processes
• Guide process improvement initiatives, leveraging methodologies such as Lean, Six Sigma, or continuous improvement practices
• Ensure adherence to regulatory and compliance standards, including auditing systems, interpreting regulations, and implementing required changes
• Manage and develop a team, providing coaching, performance feedback, and career development support
• Foster a culture of quality, innovation, and accountability aligned with organizational values and business goals

Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field required
• Master’s degree (MBA, MS, or equivalent) preferred

Experience and Skills

Required:

• 10+ years of relevant experience in IT, digital quality, or quality systems management
• Demonstrated experience implementing and managing IT/digital quality frameworks and systems
• Strong understanding of regulatory compliance, risk management, and system validation in a regulated environment
• Experience leading cross-functional teams and complex technology programs
• Proven ability to drive continuous improvement and process optimization initiatives
• Strong analytical and problem-solving skills, with experience interpreting system performance data
• Excellent communication and stakeholder management skills

Preferred:

• Experience applying AI/ML or advanced analytics to quality systems or supply chain processes
• Background in Supply Chain Technology or MedTech environments
• Familiarity with digital transformation initiatives and enterprise system implementations
• Certification in Lean, Six Sigma, or quality management methodologies
• Experience with audit processes and regulatory inspections
• Knowledge of enterprise platforms (e.g., ERP, MES, or quality management systems)
• Experience working in global or matrixed organizations

Other:

• Language: English required
• Travel: Up to 20% domestic travel
• Certifications: AI/Analytics certifications preferred, Lean Six Sigma, Quality certifications

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit [www.careers.jnj.com](http://www.careers.jnj.com).

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via [_https://www.jnj.com/contact-us/careers_](https://urldefense.com/v3/__https:/www.jnj.com/contact-us/careers__;!!KynuNviudA!ACr8Oy9sWWIT-vFDoGWUroUuWcZaHwMCVbD5NIwcbAjqP1HQs7MTFE9rTTp3GhIZ94w8NPBi-PDDOBEmqVBL$) , internal employees contact AskGS to be directed to your accommodation resource.

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