Job Description
As part of theThermoFisher Scientific team,you’lldiscover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
Location/Division Specific Information
How do we make an impact?
Unity Lab Services providesa single sourcefor integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address ourcustomer’s laboratory'sbusiness needs.
What will you do?
The positionleadsthe daily supervision of a small team of customer site-based personnel, enabling the team to consistently deliverhigh levelsof customer service. Includes oversight of service offerings: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.
- Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hireselection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
- Deliver oncommittedcontractual scope of work. Develop, track, and trend business metrics. Collaborate and support the Program/Regional Manager for customer performance reviews.
- Act as liaison between customer andThermoFisher Scientific; Coordinate onsite vendor escorting and customer visits
- Write and implement SOPs, conduct site audits, and ensure completion of annual physical inventory
- Define new opportunities by actively seeking expansion of services within assigned areas. Provide capability reviewpresentations, andact as a resource for the sales team and customer toidentifysavings and opportunities.
- Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives
- Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations asrequired, and communicate and hold local staff accountabletosafety expectations.
- RepresentThermoFisher Scientific at all timesthroughout customer locations, professionally and positively
- May performother responsibilities as assigned by management
How will you get here?
Education
High school diploma or equivalent required.Bachelorsdegree in a related fieldpreferred, or a combination of education and experience thatdemonstratesthe required skills. Military Service/Training in lieu of a degree may also be considered.
Experience
4+years of experience in managed services in a laboratory setting, including reagent preparation and chemical handlingrequired
Experience working inGoodx Practice (GxP) environment and The International Air Transport Association (IATA) and the U.S. Department of Transportation (DOT) Hazardous Goods certificationrequired, knowledge of OSHA General Industry requirementsarealso a plus.
Knowledge, Skills, Abilities
- Leadership and supervisory abilities and interpersonal skills arerequiredto lead, coach, and enhance team culture; Basic understanding of employment/labor law regulations.
- Strong verbal and written communication skills.This includesmaintaininga professional appearance and demeanor in all interactions and upholdingThermoFisher Scientific's values, including confidentiality.
- Demonstrates computerproficiencyandpossessesintermediate skills in Microsoft Office suite of software.
- Basic chemical knowledge including chemical handling, calculation of Molarity, percent by volume, etc. Use of software for reagent batch records and chemical inventory tracking.
- Possesses strong analytical abilities toproblem solve, maketimelydecisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment
Physical Requirements / Work Environment
- Works primarily at customer sites, which may require independent work atthe customerlocations. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
- Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (requiredfor all colleagues), bump hats, and/or safety glasses.
- Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
- Regularly useequipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
- Regularly required to stand,walkand conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
- Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
- Ability to work overtime, or independently, as needed.
Benefits
We offer competitiveremuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.ThermoFisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
