Team Lead Specimen Collector
Millennium Health, Phoenix, AZ, Onsite
Lab OperationsHigh School RequiredMid Level
About the role
Full Time Lead Specimen Collector
Location: Phoenix, AZ
Schedule: Full-Time |Monday-Friday, 8am-4pm
Help make a positive impact in your community!
Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.
The Lead Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.
As a Lead Specimen Collector:
- Collect patient urine and/or oral fluid (saliva) specimens
- Process and package collections or shipping
- Serve as an intermediary between the practice / clinic and the laboratory
- Record patient information, physician order details, and pertinent laboratory information
- Resolve specimen concerns with billing or patient information in ordering portal
- Order and maintain collection supplies inventory onsite
- Observe collection for Millennium Health specimens (when applicable)
- Perform audits on established internal processes (i.e workflows)
- Acts as a subject matter expert, answering questions and addressing concerns
- Provide support and training to new and existing team members
- Driving from/to multiple facilities may be required. Overnight stays for coverage may be required.
About Millennium Health
Millennium Health is an accredited specialty laboratory with over 15 years of experience delivering timely, accurate, clinically-actionable information through our nationwide medication monitoring and drug testing services. Drug testing is used by substance use disorder and pain management providers to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans. Processing over a million patient specimens each year allows us to provide meaningful insights into emerging drug use trends. Visit millenniumhealth.com for more information.
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