Team Lead Specimen Collector

Description

Full Time Lead Specimen Collector
Location: Duluth, MN
Schedule: Full-Time | Monday-Friday 9:00am-5:00pm

Help make a positive impact in your community!
Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.
The Lead Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.
As a Lead Specimen Collector:

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections or shipping
• Serve as an intermediary between the practice / clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Perform audits on established internal processes (i.e workflows)
• Acts as a subject matter expert, answering questions and addressing concerns
• Provide support and training to new and existing team members
• Driving from/to multiple facilities may be required. Overnight stays for coverage may be required.