Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location:
This is a remote USA only position. Eligibility to work under local law without future sponsorship is required. No relocation assistance provided.
How you will make an impact:
As Senior Manager of Sales Training supporting the BioProduction Group (BPG) Commercial team, you will lead the development and implementation of comprehensive global sales training programs and change management initiatives that enable our commercial teams to excel. This role requires a strong independent contributor who can effectively lead others without direct authority, working across matrixed projects and initiatives. You will own large-scale change initiatives, developing and implementing change management strategies that outline objectives, scope, timelines, and resources required for successful implementation. Working closely with commercial leaders, cross-functional teams, and regional partners, you'll create effective learning solutions that enhance sales readiness and drive business growth.
What you will do:
- Develop and implement comprehensive change management plans and conduct change impact assessments to identify potential effects on employees, processes, and systems
- Design, develop, and deliver training programs that address knowledge and skill gaps, ensuring materials are engaging, relevant, and aligned with business objectives
- Set the strategy for Learning Management System (LMS) administration and oversight, leading day-to-day support and strategic implementation across teams using Docebo and SAP SuccessFactors
- Create innovative eLearning modules, video content, and performance support materials using Articulate Rise & Storyline, Adobe Suite, and other authoring tools while applying sound instructional design methodology
- Develop and execute effective change communication plans to inform and engage employees throughout transformation processes, using multiple channels including Seismic to ensure consistent messaging
- Partner with regional teams to adapt global initiatives to regional needs, foster best practice sharing, and ensure training methodologies are consistently integrated across programs
- Track, analyze, and report on training program KPIs, metrics, and key performance indicators to measure program effectiveness and drive continuous improvement
- Provide coaching and support to managers and employees during times of change, offering tools and resources to facilitate successful adoption
- Build and maintain comprehensive training curricula covering Value Based Selling (VBS), workflow selling, product knowledge, and leadership development using multiple formats including instructor-led, virtual, and self-paced learning
- Collaborate with cross-functional teams including senior leaders, HR, and project managers to align change management and training efforts with overall business objectives
- Facilitate training delivery for sales representatives and managers, incorporating role play and practical application scenarios
- Evaluate training effectiveness through feedback and metrics to measure impact on employee performance and organizational goals
- Manage vendor relationships and training budgets effectively
- Stay current on industry trends, emerging learning technologies, and best practices in change management and training
REQUIREMENTS
- Bachelor's degree in business, organizational development, human resources, instructional design, education, or related field
- Minimum 5 years of experience in sales training, change management, learning & development, or organizational development roles required or an equivelent combination of this with direct sales or marketing experience also accepted.
- Advanced certifications in Value Based Selling (VBS), sales methodologies (e.g., Challenger, SPIN Selling, Korn Ferry programs such as Strategic Selling with Perspective), or change management certifications (e.g., Prosci, ATD) highly desired
- Demonstrated expertise in instructional design, adult learning theory, and training delivery methods
- Confirmed experience in developing eLearning content, curriculum generation, and delivery with emphasis on web-based training modules
- Experience with eLearning authoring tools including Articulate Rise & Storyline, Adobe Suite, and content development tools
- Proficiency with Docebo (LMS), SAP SuccessFactors, Seismic, sales enablement tools, and CRM platforms
- Strong project management skills with ability to lead multiple concurrent cross-functional and cross-regional initiatives
- Proven ability to influence and lead without authority in a matrix environment
- Strong analytical abilities to assess training effectiveness, collect and interpret data to drive decision-making
- Excellent presentation, facilitation, and communication skills with ability to engage stakeholders at all levels
- Knowledge of change management principles, methodologies, and best practices
- Knowledge of sales processes, Value Based Selling (VBS), workflow selling methodologies, and best practices
- Experience developing blended learning programs using various modalities (classroom, virtual, eLearning)
- Ability to work effectively as an independent contributor while collaborating across functions
- Demonstrated leadership abilities with strong coaching and mentoring skills
- Proficiency with Microsoft Office Suite, particularly PowerPoint and Excel
- Ability to travel up to 25% ( once a quarter at most) for training delivery, field observation, and regional collaboration
Compensation and Benefits
The salary range estimated for this position based in Massachusetts is $130,000.00–$173,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: [https://jobs.thermofisher.com/global/en/total-rewards](https://jobs.thermofisher.com/global/en/total-rewards)
