Sr Manufacturing Support Coordinator

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Role Summary

The Senior Manufacturing Support Coordinator will support manufacturing operations by maintaining key production metrics, monitoring back orders, supporting product flow, and partnering with cross-functional teams to resolve production and quality-related issues. This role will also support non-conformance activities, CAPA investigations, and product disposition processes in accordance with established procedures and regulatory requirements.

Key Responsibilities

• Coordinate, drive, and maintain weekly plant OPP and WIP metrics.
• Monitor department back orders and assist with expediting product to support business needs.
• Identify, investigate, and help resolve aging WIP by partnering with appropriate cross-functional teams.
• Lead department Corrective Information investigations related to non-conformance events.
• Monitor department quality events and provide non-conformance updates during daily and monthly review meetings.
• Support CAPA investigations and partner with Quality, Operations, Engineering, and other functional teams as needed.
• Coordinate product return, release, quarantine, disposition, and destruction activities in accordance with established procedures.
• Support department initiatives, special projects, and continuous improvement activities as assigned.

Qualifications

Required Qualifications

• An Associate degree, Vocational Technology Certificate, Trade School certification, military training, or equivalent experience is required.
• A minimum of six (6) years of professional business experience is required.
• Prior medical device manufacturing experience is required.
• Ability to demonstrate positive impact across multiple areas of the business is required.
• Ability to identify and describe examples of manufacturing process variation is required.
• Basic statistics experience is required.
• Understanding of compliance and regulatory requirements is required.

Preferred Qualifications

• Experience working in a regulated manufacturing environment is preferred.
• Prior leadership experience is preferred.
• Experience pulling and analyzing production data is preferred.
• Knowledge of quality systems, non-conformance processes, CAPA, and documentation practices is preferred.

Other Requirements

• Strong communication, organization, and follow-up skills are required.
• This position will be located in Jacksonville, FL and may require onsite support of manufacturing operations.