Sr Manager - QCS Engineering

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at _jnj.com_

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Software Engineering – Full Stack

Job Category:

People Leader

All Job Posting Locations:

Alabama (Any City), Alabama (Any City), Alaska (Any City), Arizona (Any City), Arkansas (Any City), California (Any City), Colorado (Any City), Connecticut (Any City), Delaware (Any City), Florida (Any City), Georgia (Any City), Hawaii (Any City), Idaho (Any City), Illinois (Any City), Indiana (Any City), Iowa (Any City), Kansas (Any City), Kentucky (Any City), Louisiana (Any City), Maine (Any City), Maryland (Any City), Massachusetts (Any City), Michigan (Any City), Milpitas, California, United States of America, Minnesota (Any City) {+ 27 more}

Job Description:

We are searching for our Sr Manager QCS Engineering to join us in helping shape safer medicines! We encourage applicants from a diverse group of backgrounds and experiences! This position may be located in Raritan, NJ; Milpitas, CA; or remotely in the US.

The Sr Manager will lead the engineering direction for the Salesforce-based Innovative Medicine Quality Management System (IM QMS). They will define strategy, own architecture, lifecycle, and deliver validated, scalable solutions across regulated Quality domains.

What you’ll do

• Lead technology strategy and platform transformation for regulated enterprise systems. Evaluate new technologies, AI opportunities, security needs, and commercial software options. Assess current solutions against future-state business capabilities and recommend roadmaps and investments aligned with enterprise architecture standards, GxP, data privacy, security, and IM business requirements.
• Own end-to-end engineering for the Salesforce-based IM QMS: architecture, roadmap, lifecycle, integration strategy, APIs, and release governance. Make key technical decisions with Product Owners, Product Group Engineering, and BU Architecture.
• Lead hands-on engineering across squads. Provide solution architecture, Salesforce Flow configuration, controlled Apex development guidance, and formal system, design, and code reviews.
• Design scalable, reusable, and compliant solutions that balance platform features with controlled customization. Work with Quality partners, Salesforce product teams, vendors, and enterprise platform owners to promote reuse and reduce duplication.
• Manage technical backlog priorities, mentor engineers, and address cross-product risks, dependencies, and delivery blockers. Serve as the primary technical point of contact for Quality leadership, ISRM, validation, vendors, and governance forums.

Domain expertise required

• Deep knowledge of Quality processes used in pharmaceutical, R&D or advanced therapies: Nonconformance, CAPA, Audits, Complaints, User Access Management, Change Control, and Escalation workflows.
• Proven experience leading Salesforce-based Quality platforms, including configuration with Salesforce Flow and controlled custom development using Apex classes.
• Strong technical proficiency in Salesforce integration patterns, API build, and enterprise data exchange across Quality ecosystems.
• Demonstrated ability to lead multi-team, multi-vendor delivery models under Agile, regulatory, and SDLC governance including modernization, acquisitions/divestitures, and lifecycle evolution of enterprise QMS platforms. Define risk/based testing approach in collaboration with validation and test lead by doing impact assessment for upgrades/patches and changes to the software.

Domain expertise preferred

• Release management and CI/CD expertise: define and implement pull request governance, branching strategies, controlled deployments, Jenkins pipelines, Salesforce CLI, and automated testing frameworks (e.g., Robot) for functional and regression testing.

Minimum qualifications & experience

• Bachelor’s degree in Engineering, Computer Science, Software or Systems Engineering, Information Systems, or equivalent technical field; or equivalent experience
• At least 15 years of enterprise technology delivery experience, including 10+ years implementing and scaling Quality Management Systems
• At least three years of hands‑on leadership of Salesforce‑based platforms in regulated environments.

Up to 15% travel may be required.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as well as qualified individuals with disabilities. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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