Business Introduction:
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.
Position Summary:
You will lead cold chain logistics activities across the U.S. supply network to help deliver products safely and on time. You will work closely with supply, quality, external carriers and commercial partners to design, improve and execute temperature-controlled transport solutions. We value practical problem solving, clear communication and a collaborative mindset. This role offers growth, meaningful impact, and alignment with our mission of uniting science, technology and talent to get ahead of disease together.
Responsibilities:
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
- Lead end-to-end cold chain shipments, from planning to carrier execution and delivery confirmation. Manage and evaluate temperature-controlled carriers and providers to protect product integrity.
- Build and maintain clear operational metrics, reports and dashboards to guide decisions and improve performance. Investigate and resolve temperature excursions and shipment failures, partnering with quality and ops teams.
- Drive process improvements and standard operating procedures to enhance reliability, speed and cost-efficiency. Support cross-functional projects to scale cold chain capabilities, including equipment selection and qualification.
- Support the oversight of the 3PL warehouse partner in all activities, with emphasis on Cold Chain Operations, including receiving, shipping, order transfers, cycle counting, IWTs, and other pertinent tasks while ensuring adherence to all Quality and Safety standards.
- Oversight of external Cold Chain storage warehousing partner, including transaction and dispatch management for materials to and from the Zebulon Site, including non-routine dispatch, and ensure movements are maintained through auditable documents.
- Lead and ensure compliance with all Cold Storage requirements during the movement of Cold Chain materials, including temperature monitoring logs, during receipt, intra-site moves, and outbound shipments, ensuring all GDP and ALCOA++ principles are followed.
- Support any internal or external audits of Cold Chain materials and processes.
- Document and educate business partners on proper Cold Chain storage and transportation requirements. Participate in and lead training sessions related to Cold Chain procedures.
- Demonstrate accountability for warehouse capacity management in conjunction with the needs of cross-functional teams by ensuring inventory accuracy through both physical and systemic checks.
- Drive improvements for both operational processes and data management at the site via problem solving, continuous improvement activities, and performance management within the business area.
- Interface with central support team by either assisting or acting as site liaison and point of contact for Cold Chain.
- Earn and provide Orange Belt support as needed for deviations within the logistics space via the DMAIC process
Basic Qualifications:
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
- Bachelor’s degree in supply chain, logistics, engineering, life sciences or related field, or equivalent practical experience.
- Minimum 5 years’ experience in logistics, supply chain or cold chain operations.
- Experience managing temperature-controlled transportation and packaging solutions.
- Strong analytical skills with experience using Excel and reporting or business intelligence tools.
- Demonstrated ability to work with external carriers and 3rd party logistics providers.
- Clear written and verbal communication skills with experience collaborating across teams.
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- Experience in pharmaceutical, biotech or healthcare cold chain environments.
- Knowledge of temperature monitoring devices, validated shippers and qualification protocols.
- Familiarity with regulatory expectations for storage and transport of temperature-sensitive products.
- Experience with warehouse management systems, transportation management systems or ERP integration.
- Continuous improvement training such as Lean or Six Sigma.
- Experience creating visual dashboards using Power BI, Tableau or similar tools.
How to apply:
We want to hear from you. If you are ready to lead cold chain activities that protect product quality and drive measurable improvement, please apply and tell us how your skills will support our mission and help you grow.
