Sr. Director, Business Systems and Program Management

Description

Looking to join a passionate team dedicated to developing and manufacturing life-saving biopharmaceuticals? Avid Bioservices is a leading clinical and commercial biologics CDMO focused on creating innovative solutions to meet the needs of our clients and improve patient outcomes.

_Your Role:_

The Sr. Director, Business Systems and Program Management, will lead enterprise-level program governance and execution across customer projects, operational excellence initiatives, and technology transformation programs. Reporting to the Chief Technology & Transformation Officer, this role will ensure alignment of strategic priorities, provide robust program management tools and processes, and drive governance across the transformation portfolio.

Key Responsibilities:

Customer Project Management Support

• Serve as a senior resource to assist Customer Project Management groups with tools, templates, and best practices.
• Act as a customer-facing project manager when needed to ensure delivery excellence and client satisfaction.

Transformation Program Oversight

• Track and report progress on technology transformation initiatives, including LIMS, VEEVA, and other digital platforms.
• Monitor operational debottlenecking programs and ensure timely execution of improvement projects.
• Create linkage between operational excellence projects and the Scale-Up and Scale-Out program for strategic alignment.

Governance and Reporting

• Establish and maintain governance meetings across the entire transformation portfolio.
• Develop dashboards and reporting mechanisms to provide visibility into program status, risks, and outcomes.

Business Process Development

• Support the Transformation Officer in designing and rolling out enterprise business processes and site governance frameworks.
• Ensure consistency and compliance across sites for process adoption and governance standards.

Operational Excellence

• Track and report on operational excellence projects, including KPIs and measurable results.
• Drive continuous improvement culture through structured program management and stakeholder engagement.

Minimum Qualifications:

• Bachelor's degree, degree to preferably be in business or STEM.
• Extensive experience in program and project management within biopharma or CDMO environments.
• Strong knowledge of digital transformation tools (e.g., LIMS, VEEVA) and operational excellence methodologies.
• Proven ability to manage complex, multi-site programs and governance structures.
• Exceptional communication, stakeholder management, and leadership skills.
• PMP or equivalent certification preferred.

Preferred Qualifications:

• Master's degree or MBA

Position Type/Expected Hours of Work:

This role is a full-time onsite position at either our Tustin or Irvine, CA location. Days and hours of work are Monday through Friday, 8:00am to 5:00pm PST unless otherwise stated by Supervisor. The employee must also have the ability to work overtime and/or weekends when necessary.

Compensation:

We offer competitive compensation packages for this role, including a base salary, performance-based bonuses, and comprehensive benefits such as health, dental, and vision insurance, 401(k) matching, and paid time off. The compensation range for this role is $203,200 - $254,000 annually depending on experience and qualifications. Additionally, we offer opportunities for career growth and development as well as a supportive and inclusive work environment.

Who you are:

• You have a "bring it on!" team player approach and an unshakable positive attitude, always ready to tackle anything that comes your way.
• Your written and verbal skills are out of this world, and you communicate with clarity and confidence.
• You have exceptional multitasking skills and an unparalleled attention to detail that ensure the smooth running of everything.
• You are a master at building relationships, capable of establishing connections with anyone, be it team members, clients, vendors, or suppliers.

Physical Demands & Work Environment:

In this dynamic role, expect a blend of regular activities like sitting, standing, and walking, with occasional physically engaging tasks such as lifting objects up to 25 pounds. The work environment might expose you to electrical shocks, toxic chemicals, vibrations, or loud noise levels occasionally. However, reasonable accommodations are available to enable individuals with different abilities to perform effectively, ensuring a supportive and adaptable work setting. Your visual acuity, including close, distance, and color vision, will be essential in navigating through the diverse day-to-day demands of this position.