Career Category
Sales
Job Description
HOW MIGHT YOU DEFINE IMAGINATION?
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Specialty Account Manager, Referral
Live
What you will do
Let’s do this. Let’s change the world. In this vital role you will be responsible for representing Amgen's Rare Disease products to Primary Care/FP/GP/IM, Podiatry, and Orthopedic physicians and healthcare professionals, establishing Biotech/Infusion product sales, increasing referrals for appropriate patients to the Rheumatology and Nephrology specialties, and performing total territory account management. The Referral (SAM) will work strategically and collaboratively across the existing sales teams to uncover unmet needs in the uncontrolled gout patient population that exists outside of Rheumatology and Nephrology to enhance the current business in markets where we have significant presence of KRYSTEXXA® advocates as well as highly efficient centers of excellence. The Referral (SAM) is also responsible for providing account management support to accounts within a specific geography in the PCP, Podiatry, and Orthopedic marketplace with a focus on issues specific to patient identification, disease state education, and referrals to local Rheumatologists and Nephrologist.
- Collaborate with 2-3 Specialty Account Managers in the Rheumatology and Nephrology sales teams to identify appropriate referral patients in Podiatry, Primary Care, and Orthopedics near current KRYSTEXXA® advocates and centers of excellence.
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership.
- Promote Disease State awareness and value of product to target customers.
- Promote the identification of appropriate patient types for referral to treatment.
- Regularly communicate progress with SAM/ASD.
- Promotes KRYSTEXXA® within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
- Consistently meets or exceeds corporate sales goals.
- Communicates territory activity in an accurate and timely manner as directed by management.
- Provides feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
- Adheres to the Amgen’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
- Successfully completes all Amgen training classes.
- Completes administrative duties in an accurate and timely fashion.
- Manages efforts within assigned promotional and operational budget.
- Maximizes use of approved resources to achieve territory and account level goals.
- Must be able to work closely with and effectively collaborate across all divisions within the GBU to achieve business objectives.
- Attends medical congresses and society meetings as needed.
- Perform such other tasks and responsibilities as requested by management from time to time.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager, Referral professional we seek is a motivated person with these qualifications.
Basic Qualifications:
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Or
- Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Or
- High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Preferred Qualifications:
- Buy and bill experience and success preferred.
- Biologic/biotech sales and reimbursement experience preferred.
- Established customer relationships in primary care, podiatry and/or orthopedic markets required.
- Rheumatology and Nephrology therapeutic area experience preferred.
- Experience working in a team environment which successfully partners with all Commercial Operations functions.
- Strong organizational, analytical and computer skills required.
- Requires approximately 30% travel, including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
