About the role
Spear Bio is growing its Field Application Support Team. We are looking for R&D scientists with extraordinary presentation and technical troubleshooting skills who are ready to take the next step into a client-interfacing role, as a Field Application Scientist.
In this dynamic, technical, and customer-oriented role, you will deliver customer training, workflow demonstrations, customer sample testing in the lab, applications development, and technical support of our range of immunoassay solutions.
The Field Application Scientist will develop strong technical expertise in Spear Bio's ultrasensitive immunoassay platform in order to expertly navigate, troubleshoot, and resolve complex technical issues for customers. This role involves ~30-40% travel to customer sites primarily along the East Coast, and will be based on-site in Woburn, MA when not traveling.
## **Responsibilities:**
* Support and train external customers, internal scientists within Spear Bio, and partner organizations on **SPEAR UltraDetect** ™ technology and workflow.
* Drive successful adoption of the **SPEAR** platform by providing technical expertise for key customers through on-site product demos, training, collaborative projects, and support via e-mail/phone.
* Perform client sample testing for platform evaluations, generate data, and present performance results to clients.
* Work cross-functionally to develop new applications for current products, and generate data and technical collateral including application notes and conference presentations.
* Improve workflow processes for troubleshooting customer immunoassay challenges. Triage issues, develop hypotheses, perform experiments and investigations, and identify solutions to ensure optimal product performance.
* Track and address customer successes, inquiries, and complaints, to provide feedback for continuous improvement of products and technical support.
* Maintain up-to-date knowledge of competitive landscape and key product applications.
* Work with Product Management to provide voice-of-customer feedback for product improvements and strategies that will drive adoption of Spear Bio products.
## **Requirements:**
* PhD in Biology, Biochemistry, Neuroscience, or Bioengineering
* 2+ years of hands-on lab and troubleshooting experience specifically with immunoassays and instrumentation for biomarker analysis; will consider MS if scientist has developed R&D tools from scratch and has robust 1st author publications
* Demonstrated resourcefulness and ability to independently implement new technologies and troubleshoot instrument or assay performance issues.
* Experience with qPCR and liquid handling preferred
* Knowledge of neurodegenerative disease research with existing network in drug development, academic, or contract research world preferred
* Ability to travel up to 40% (primarily East Coast, including overnights), with occasional international travel
**General Qualifications:**
* Strong commitment to customer success
* Engaging interpersonal and communication skills, with ability to put customers at ease and listen attentively to acquire feedback
* Experience conveying scientific information in a clear and concise manner through written documents and in-person presentations
* Ability to influence others, work collaboratively in teams, balance competing priorities, and adapt quickly to changes
We offer competitive compensation, meaningful stock ownership, comprehensive benefits, and a great work environment. This is an opportunity to enter an innovative, high-growth startup at an early stage and play an integral role in the company's growth and success. We are focused on identifying candidates who have demonstrated leadership and excellence throughout their careers and are excited by the prospect of building an industry-leading company.
Spear Bio Inc. provides equal opportunity in employment to all persons. No person shall be denied equal access because of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, or physical/mental disability.
Spear Bio does not accept resume submissions from external recruiting agencies. Any unsolicited resumes or candidate information submitted without prior written agreement will be deemed the property of Spear Bio, and no placement fees will be paid.
Compensation Range: $115K