Job Summary
Create patient specific stent-graft design specification using internal guidelines, and individual patient data; and provide technical training and implant support for customers and Terumo Aortic Inc. personnel.
Job Details/Responsibilities
- Custom Stent-Graft Design
- Creation of patient specific stent-graft systems, including design of the stent-graft based on input from the physician and/or Terumo Aortic Inc units, sizing, creation of stent-graft configuration in schematic format utilizing AutoCAD, assignment of springs and delivery system components, and required options and physician requested features.
- Liaison for customer (direct – physicians and indirect – business units and distributors) to Customer Service, Manufacturing and Quality Assurance, and Research and Development
- Interface/correspond with physicians/clinicians and Terumo Aortic Inc. to address specific issues relating to stent-graft design specifications.
- Monitor/expedite turnaround time for patient specific stent-graft systems.
- Ensure quality system compliance for all departmental responsibilities.
- Consult with physicians and sales specialists to determine acceptable patient selection, diagnostic imaging analysis and pre-implant strategy for the Terumo Aortic Inc. vascular stent-graft system.
- Travel 25-40% of the time domestically; and internationally.
- Customers
- Trains customers on the safe and efficacious use of Relay Stent-Graft and delivery systems
- Provides technical explanation and demonstration of products to customers.
- Consults with physicians and laboratory staff during implants.
- Represents Terumo Aortic Inc. during surgeries and implants of products to provide troubleshooting and other technical assistance.
- May deliver on site training programs for customers or institutions.
- May assist in developing training materials.
- May provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”)
- Assists in developing training materials and trains other reps in our products and customer expectations.
- Develops sales reps’ technical knowledge through one-on-one field training, and classroom presentation.
Job Responsibilities (continued)
Working Conditions/Physical Requirements
QUALITY REQUIREMENTS
- Maintain awareness of the relevance and importance of activities performed and how they contribute to the achievement of quality objectives.
- Work within the QMS always, ensure accurate completion of records and highlight issues to immediate supervisor any issues affecting quality.
- Responsible to ensure facility, processes and documentation always remain in a state of audit readiness.
EH&S REQUIREMENTS
- Take care of your own health and safety and that of others who maybe affected by your actions.
- Work co-operatively to highlight issues affecting Environmental Health and Safety
Knowledge, Skills and Abilities (KSA)
Minimum Skills & Capabilities:
- Manage multiple tasks simultaneously.
- Ability to communicate effectively with sales and healthcare professional.
- Proficient in computer skills
- Attention to fine detail.
- Analytical, problem solving.
- Ability to coach others on use of product and clinical applications
- Excellent organizational skills
- Must be able to wear approximately 10 pounds of lead coat while assisting with implants in operating room.
- Air travel
Qualifications/ Background Experiences
Minimum Knowledge & Experience required for the position:
- Preferable B.S. in health care related field or 4-year degree with health care/clinical experience
