Senior UX Program Manager, Google Home and Nest

About the job

At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.

As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines are met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences.

The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Responsibilities

• Provide leadership and operational excellence across UX teams to deliver the highest level of trust-building and strategic counsel through all project interactions, while building strong collaborative relationships with appropriate stakeholders across program work.
• Develop business cases and engagement with partners on continuous improvements and optimizations. Develop measurable, scalable, and repeatable processes/tools that drive seamless cross-functional collaborations/handoffs.
• Run and implement analytical efforts for broader or cross-functional projects, programs, and strategies.
• Contribute to the definition, integration and reporting of key UX metrics that drive a culture of user-centered development based on program needs and stakeholder input.
• Manage large, complex programs while turning chaos into an efficient organization.