Senior Technical Program Manager, Maintenance Excellence

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The CSRM-Technical Operations Safety Platforms, Architectures, and Concept Engineering (SPACE) team is looking for an innovative and organized Technical Program Manager to join our team sustaining the electronic security and safety systems in our fast growing data center fleet. You will get to exercise all your Physical Security Expertise and Technical Program Management skills to make Google Data Centers a safer and more efficient place to work.

In this role, you will own the global strategy, lifecycle management, and reliability of physical security devices across our entire data center fleet. You will architect global maintenance frameworks, guide a tailored infrastructure asset management system, and drive high-impact vendor Service Level Agreement (SLA) performance to ensure zero operational downtime. By leveraging maintenance telemetry and building strong cross-functional partnerships, you will directly influence the engineering design of our next-generation security systems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $279000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Engage with site operations, compliance, and product teams to ensure our physical security devices are operating in top condition globally.
• Drive global standardization and lifecycle strategies for all physical security infrastructure (e.g., access control, CCTV, biometrics).
• Architect and manage a global vendor and SLA framework for third-party maintenance providers, holding partners accountable to strict Mean Time to Repair (MTTR) and quality targets across all regions.
• Design and own a maintenance-focused asset management system for global security infrastructure.
• Lead technical risk mitigation and root-cause analysis (RCA) for systemic failures across the global fleet, leveraging maintenance telemetry to influence next-generation system engineering.