Position Summary
This role leads a team of Talent Acquisition professionals supporting a fast-paced Sales organization. You will drive hiring outcomes through data-driven decision-making, process excellence, and strong stakeholder partnership. Success requires translating recruiting metrics and market intelligence into clear actions, elevating recruiter capability, and delivering an exceptional hiring manager and candidate experience.
Key Responsibilities
Talent Acquisition Strategy & Insights
- Leverage recruiting metrics, market intelligence, and workforce data to identify trends, surface opportunities, and influence business decisions.
- Analyze hiring performance (e.g., funnel conversion, time-to-fill, quality of hire, candidate experience) to drive continuous improvement.
- Create and deliver dashboards, business reviews, and presentations that translate complex data into actionable insights and recommendations.
- Educate stakeholders on best practices in interviewing, candidate assessment, talent selection, workforce planning, and market trends.
Operational Excellence & Continuous Improvement
- Identify and execute opportunities to streamline, standardize, and improve recruiting processes across business units and stakeholder groups.
- Drive continuous process improvement through feedback loops, data analysis, and stakeholder engagement.
- Lead change management efforts by aligning stakeholders, communicating impact, and ensuring sustainable adoption.
- Develop creative, scalable solutions to address challenges, talent shortages, and evolving business needs (including thoughtful use of AI-enabled workflows).
Leadership & Team Development
- Lead, coach, and develop a team of recruiters and TA professionals to achieve hiring goals and deliver high-quality service.
- Set clear performance expectations, monitor team effectiveness, and drive accountability for results.
- Mentor team members and foster a culture of growth, trust, inclusion, continuous learning, and high performance.
- Champion innovation, continuous improvement, and customer-centric service delivery within the Talent Acquisition function.
Cross-Functional Partnership & Programs
- Lead and contribute to enterprise-wide projects and strategic initiatives that improve recruiting effectiveness, stakeholder satisfaction, and organizational outcomes.
- Influence organizational change by building compelling business narratives and aligning data to strategic priorities.
Required Skills and Experience
- 8+ years of progressive Talent Acquisition experience supporting a fast-paced, dynamic Sales organization.
- 5+ years of people management experience with direct oversight; experience in a matrixed environment strongly preferred.
- Demonstrated ability to use recruiting analytics to diagnose issues, influence stakeholders, and drive measurable improvement.
- Strong stakeholder management, communication, and change leadership skills.
Qualifications
Required Education
- Minimum BA/BS degree or equivalent practical experience
Working Conditions
none
Preferred Skills and Experience
- Demonstrated success driving full lifecycle Sales recruiting through team leadership and enablement.
- Proficiency with Workday HCM/ATS and AI-enabled recruiting workflows.
- Experience using AI to improve process efficiency and generate innovative solutions.
- Advanced data storytelling skills (dashboards, business reviews, executive-ready insights).
