Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale. Join 100,000 colleagues who bring our Mission to life each day to enable our customers to make the world healthier, cleaner and safer. You’ll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Division

You will be a part of the Global Team of Field Application Scientists within the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific.

Location: Onsite New York City, NY

How will you make an impact?

Our Team has one, unified goal – to help our customers be successful in their research. We do this primarily by delivering world-class training and support for our customers with [cryo-electron microscopy](https://www.thermofisher.com/search/results?query=cryo-electron%20microscopy&focusarea=Search%20All). In addition, we also support our field service, marketing, sales, and R&D teams.

What will you do?

Microscope management of service issues within the scope of a regular end user’s responsibility, including but not limited to the following:

Coordinate with site lab personnel and with Supplier’s service team to schedule service. Checking on data quality/alignments when needed, ensuring the facility is stocked with various microscopy needs.
Proactively designing and implementing improvements in the workflow to improve speed, quality and reliability of data collection on Supplier’s equipment
Maintaining open communication with site scientific team to enable IT requirements for Supplier instrument operation
Work closely with users for microscope time slot scheduling and management
Collaborate with site Scientists to ensure all reasonable documentation regarding the scope of work is completed in a timely manner
The scientist will follow Supplier’s standard operating procedure for reporting service issues and will open service calls as necessary (at which point the issue will be owned and managed by Supplier’s field service team who will interface with both the scientist and site). Microscope maintenance is outside of the scope of this Project Agreement and shall be the subject of one or more separate agreements.
Grid loading and data collection
If time permits, grid preparation and data processing
Receiving of [Cryo-EM](https://www.thermofisher.com/search/results?query=cryo-em&focusarea=Search%20All) samples and storing them properly
New features and methods testing
Training of users regarding grid preparation and data collection
Co-author publications as approved in writing by site and Supplier
Adhere to confidentiality or NDA agreements.
Ability to work remotely on projects solely if deemed necessary by the site due to circumstances outside of normal control (e.g., restrictions on in-person lab work due to COVID)

How will you get here?

_Minimum Experience & Education_

Ph.D. degree with a focus on [Cryo-EM](https://www.thermofisher.com/search/results?query=cryo-em&focusarea=Search%20All) structural biology
Strong track record of scientific accomplishments within one or more [Cryo-EM](https://www.thermofisher.com/search/results?query=cryo-em&focusarea=Search%20All) techniques
3 + years’ experience in routine equipment maintenance, microscope operation, and computational aspects of [Cryo-EM](https://www.thermofisher.com/search/results?query=cryo-em&focusarea=Search%20All), preferred
1+ years’ experience leading efforts to maintain and elevate the [Cryo-EM](https://www.thermofisher.com/search/results?query=cryo-em&focusarea=Search%20All) customer experience, preferred

Knowledge, Skills, Abilities

Excellent written and oral communication skills with ability to work in cross-disciplinary drug discovery environments.
Excellent team player that can also work well independently and remote;
Experience interacting with customers, service engineers, product marketing managers, and R&D.

Compensation and Benefits

The salary range estimated for this position based in New York is $112,500.00–$168,750.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: [https://jobs.thermofisher.com/global/en/total-rewards](https://jobs.thermofisher.com/global/en/total-rewards)

Welcome

Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary [stories ](https://jobs.thermofisher.com/global/en/discover-our-stories)and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell?

About Us

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Accessibility/Disability Access

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EEO

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

[](https://www.glassdoor.com/Overview/Working-at-Thermo-Fisher-Scientific-EI_IE658.11,35.htm

Senior Field Application Engineer (cryo-EM)

About the role