Senior Director, Commercial Training

Job Description

TheSenior Director, Commercial Trainingis a strategic enterprise leader responsible for designing, executing, and continuously evolving commercial training capabilities that enable Vertex’scustomer‑facingteams to deliver meaningful impact for patients living with serious diseases. This role ensures sales, account management, and otherfield‑basedteams are equipped with deep scientific understanding, compliant messaging, and the skillsrequiredto engage customers in highly specialized, rapidly evolving therapeutic areas.
Consistent with Vertex’suncompromising commitment to patients, scientific excellence, and integrity , this leader partners closely with Commercial Leadership, Marketing, Medical Affairs, Market Access, Compliance, and HR to align training strategy with Vertex’s mission to create transformative medicines and support successful launches across a growing and increasingly complex portfolio. This role also ensures commercial training strategy is grounded in clearly defined selling competencies and is continuously enhanced through the thoughtful application of existing, emerging, and innovative learning technologies that accelerate skill development and field performance.

Key Responsibilities

Strategy & Leadership

• Develop and own an enterprise commercial training strategy that supports Vertex’sspecialty‑focusedportfolio, launch cadence, andlong‑termcommercial ambitions.
• Serve as a thought leader in adult learning, capability building, and performance enablement within ascience‑driven, highly regulated pharmaceutical environment.
• Build, lead, and mentor ahigh‑performingcommercial training organization, including internal talent and external partners, in alignment with Vertex’s culture of excellence and collaboration.
• Embed Vertex values—patient focus, innovation, integrity, and “we win” mindset—into all training philosophies, content, and delivery models.
• Define, evolve, andmaintaina commercial selling competency framework in partnership with Sales Leadership, HR, and Commercial Excellence, clearly articulating the skills, behaviors, and capabilitiesrequiredfor success across selling roles and career stages.
• Ensure all commercial training strategies, curricula, and learning journeys are explicitly aligned to and mapped against core selling competencies, enabling consistent skill development, assessment, and progression.
• Serve as an enterprise leader inidentifying, evaluating, and adopting existing, new, and emerging learning technologies that enhance skill acquisition, practice, reinforcement, and measurement.

Training Design & Delivery

• Oversee the design and delivery of onboarding, disease state, product, selling skills, leadership, and advanced capability training across U.S. and, asappropriate, global commercial teams.
• Ensure training content reflects deep scientific rigor,accurateclinical data, and approved messaging, in close partnership with Medical, Legal, Regulatory, and Compliance.
• Lead national and regional training meetings, immersive workshops, and virtual learning experiences that prepare teams forlaunchreadiness and sustained excellence.
• Translate complex science—across modalities such as small molecules, gene editing, and novel pain therapies—into practical,customer‑relevantlearning experiences.
• Designrole‑basedcurricula and learning journeys that intentionally build, reinforce, and sustain core selling competencies from onboarding through advanced and leadership levels.
• Incorporate​technology‑enabledlearning approaches (e.g., digital platforms, simulations, virtual learning,AI‑enabledtools) to enable practice, feedback, andreal‑worldskill application at scale.
• Ensure learning experiences move beyond knowledge transfer to drive observable behavior change and skill mastery aligned with defined competency expectations.

Commercial Enablement & Launch Excellence

• Partner with Sales, Marketing, Market Access, and Medical Affairs to ensure training is tightly aligned to brand strategy, customer needs, and field realities in specialty markets.
• Play a critical leadership role in new product and indicationlaunches, supportingpre‑launchreadiness,post‑launchoptimization, and ongoing capability evolution.
• Drive consistent execution of Vertex’s engagement models, messaging standards, and customer experience expectations across all field teams.
• Support field effectiveness in environments that may include orphan diseases,site‑of‑carecomplexity, andhigh‑touchstakeholder engagement.

Measurement & Continuous Improvement

• Establish andmonitorrobust metrics that assess competency development and skill progression, including knowledge retention, skill application, behavior change, and business impact.
• Use insights from data, field feedback, and performance outcomes to continuously refine training content, formats, and delivery approaches.
• Leverage learning technologies, analytics, and performance data to diagnose capability gaps,personalizedevelopment, and continuouslyoptimizetraining effectiveness and impact.

Required Qualifications

• Bachelor’s degreerequired; advanced degree (MBA, MS, PharmD, or equivalent) strongly preferred.
• 12+ years of experience in pharmaceutical or life sciences commercial roles, with significant leadership experience in commercial training, sales enablement, or commercial excellence.
• 5+ years of people leadership experience, with a proven ability to develophigh‑performing,mission‑driventeams.
• Demonstrated success leading commercial training in specialty or highly scientific therapeutic areas within a regulated environment.
• Strong working knowledge of FDA regulations, promotional compliance, and industry standards.

Preferred Qualifications

• Experience supporting specialty, rare disease, or complex portfolios.
• Proven launch experience, including training forfirst‑in‑classor highly differentiated products.
• Exposure toomnichannel, digital, or hybrid engagement models.
• Experience working within global or matrixed organizations.

Pay Range:

$226,400 - $339,600

Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid : work remotely up to two days per week; or select
2. On-Site : work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

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