Senior Center Account Manager, Northwest (Cystic Fibrosis)

General Summary:

This role will cover a territory including primarily Northern California and Oregon, and some CF centers / hospitals in Reno, NV and Alaska.

The Senior Center Account Manager (CAM) will be responsible for achieving and maximizing territory sales goals by developing a strategic business plan, communicating thorough disease and product knowledge to healthcare professional customers (HCP’s), and utilizing effective and appropriate selling strategies. This role must understand market dynamics in a rare, complex disease state, demonstrate excellent judgment, and be motivated by the desire to improve patients' lives. This role will work cross-functionally within the sales/marketing team and compliantly across the entire organization (Managed Markets, Specialty Pharmacy, Patient Services, Medical, HR, Legal, Regulatory and Compliance teams).

Key Duties and Responsibilities:

• Promotes safe and effective use of Vertex products, in accordance with the product label and with company training and policies
• Provides relevant disease state and on-label product information
• Interacts with Cystic Fibrosis stakeholders in assigned geography
• Responsible for individual performance at the territory level and contribute to area and national team performance
• Demonstrated passion for improving Cystic Fibrosis patient care delivery and strong customer orientation and insight
• Ensures appropriate and targeted resource allocation to meet customer needs with a focus on compliance
• Stays current on the Cystic Fibrosis environment; knowledge of disease, key accounts, reimbursement, and barriers to optimal care
• Responsible for managing tactical business plan, including promotional activities for customers; budget and travel expenses
• Works collaboratively across functional areas to achieve common goals and address challenges
• Attends and participates in meetings, and take on projects and other duties, as requested by management.
• Exercises sound judgment and adheres to relevant regulatory and compliance guidelines and company policies

Knowledge and Skills:

• Valid driver’s license, in good standing
• Ability to travel up to 50%, including evenings and weekends as needed
• Ability to understand and communicate complex clinical disease/products
• Utilizes a consultative and clinical sales approach
• Strong interpersonal, verbal and written communication skills
• Ability to excel in an innovative environment; takes initiative, and has a strong work ethic
• Demonstrates passion for improving CF patient care, strong customer orientation and insight
• Demonstrates team-based skills and can work cross functionally
• Embraces continuous learning/seeks knowledge, and new technologies, and approaches
• Demonstration of Vertex CAM core competencies; Clinical Acumen, Selling Skills, Business Acumen, and Customer Relationships
• Mastery of the disease state and all clinical data
• Mastery of all core sales competencies
• Mastery with knowledge of CF Center business and Payer landscape
• Mastery of customer relationships and consistently viewed as a trusted partner with HCP’s
• Exemplifies business integrity, ethical behavior and Vertex Values
• Documented history of sales success (rankings, awards, annual evaluations, etc.)

Education and Experience:

• Bachelor's degree
• Typically requires 5 years of field sales experience in Pharmaceutical Industry and experience in Cystic Fibrosis, rare disease, or other biotech/specialty markets, or the equivalent combination of education and experience