SEA Account Manager, Medical Devices

This role is accountable for driving revenue growth, market expansion, and profitability by developing and managing customer accounts and prospects within an assigned territory and/or customer segment. The position plays a critical role in strengthening Lubrizol’s market position and achieving sustained market leadership in the Medical Components segment of the Medical Devices market in Southeast Asia through value-based selling and strategic account management. Key Activities: * Implement sales strategy through value creation approach to designated direct customers. * Expand Lubrizol's footprint by identifying, developing, and converting new business opportunities * Strengthen key customer relationships to drive long-term partnerships and share-of-wallet growth * Execute disciplined forecasting, budgeting, and pipeline management to support business predictability Responsibilities / Accountabilities: * Provide market information and sales direction on existing/ prospective customers of the SEA region. * Own and grow revenue from existing and prospective customers within the SEA region by executing aligned sales and account strategies. * Develop and implement customer-specific value propositions that address current and emerging market needs. * Build and manage strong relationships with external and internal key decision-makers * Develop and execute Customer Interface Strategies (CIS) for strategic and high-value accounts * Follow up and handling of customer complaints in co-operation with logistics group * Capture and translate Voice of the Customer (VOC) insights into actionable growth initiatives * Maintain accurate and timely commerical reporting, including call reports, sales forecasts, pipeline updates and expense reports Requirements (education, experience, competencies and specific job requirements): Education / Certification: * Engineering degree or graduation * Management degree preferred Experience and Skills: * Minimum 10 to 12 years of relevant commercial experience, preferably in medical devices, medical components, polymers, or a related B2B industry * Strong background in professional sales, key account management, and business development * Demonstrated ability to drive growth through value selling, strategic negotiations, and customer relationship management Competencies for the Role: * Driving Success * Communicating Information * Creating Innovations * Evaluating Problems #LI-KS1 Job Segment: Account Manager, CRM, Relationship Manager, Sales, Technology, Customer Service