Salesforce Marketing Cloud Platform Developer

Job Function:

Technology Product & Platform Management

Job Sub Function:

Software Engineering – Connect Healthcare & Commerce

Job Category:

Scientific/Technology

All Job Posting Locations:

Raritan, New Jersey, United States of America, Tampa, Florida, United States of America

Job Description:

We seek a creative, kind and adaptable person who can collaborate with many different types of people who request our technology expertise and influence. Our work spans all Johnson & Johnson’s business units, so it is imperative that this Developer can multi-task and effectively manage competing priorities. Strong communication skills are just as important as technical acumen. Besides possessing the ability to help shape our technology platforms with business leaders, guiding software development teams around the world is another vital component of this job. Our Credo is also an important component of the position so treating others with dignity and respect, while embodying the values of our Credo, are a must. We look for people that honor the uniqueness of each individual and the J&J commitment to diversity, equity, and inclusion.

The Salesforce Marketing Cloud Platform Developer will be asked to help create solutions and solve critical business needs that involves: Salesforce Marketing Cloud, Salesforce.com, AI, Agile tools (Atlassian suite), CI/CD and DevOps utilities. She/he will develop and implement strategies to maintain and improve internal functionality, enhance performance with internal and external systems. She/he will be responsible for technical planning, system design, integration decisions and software installation.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raritan NJ,Tampa, FL, São José dos Campos, São Paulo, Brasil.

São José dos Campos, Brazil- Requisition Number: R-088577

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Qualifications

Education:

• Bachelor’s degree or equivalent experience is required.

Essential Qualifications:

Required:

• 5 years of relevant technical experience.
• Experience designing, building, and deploying production-ready solutions directly with business stakeholders or customer teams.
• Ability to translate ambiguous business problems into technical requirements, prototypes, integrations, and scalable implementation plans.
• Hands-on development experience with APIs, data integrations, SQL, scripting, and cloud-based enterprise platforms.
• Strong troubleshooting skills in live or high-priority environments, including root-cause analysis, performance tuning, and issue remediation.
• Comfort working across product, engineering, operations, and business teams while maintaining clear communication, documentation, and executive-ready status updates.
• Hands-on Salesforce Marketing Cloud experience, including Email Studio, Journey Builder, Automation Studio, Contact Builder, CloudPages, and Mobile Studio where applicable.
• Proficiency with HTML, CSS, JavaScript, SQL, AMPscript, and Server-Side JavaScript to support dynamic content, personalization, segmentation, and reusable campaign components.
• Experience building and maintaining data extensions, automations, query activities, customer journeys, triggered sends, and scalable audience segmentation logic.
• Understanding of Marketing Cloud Connect, REST/SOAP APIs, SFTP-based data exchange, data model design, and integrations with Salesforce.com or enterprise data platforms.
• Ability to plan and perform A/B testing, campaign QA, cross-client rendering validation, deliverability checks, and performance optimization.
• Knowledge of data governance, consent management, privacy, email regulatory compliance, GDPR, CPRA, and enterprise security expectations.
• Strong planning, documentation, process-mapping, decision-making, verbal communication, written communication, and attention-to-detail skills.
• Practical understanding of generative AI, large language models, prompt engineering, retrieval-augmented generation, embeddings, vector search, and AI-assisted workflow automation.
• Ability to evaluate AI use cases for feasibility, risk, business value, data readiness, privacy, security, and compliance before implementation.
• Experience applying AI to marketing operations, personalization, content generation support, segmentation insights, campaign optimization, knowledge retrieval, or support automation.
• Familiarity with responsible AI practices, including human review, bias awareness, data minimization, auditability, monitoring, and guardrails for regulated enterprise environments.
• Ability to partner with business and technical teams to turn AI opportunities into documented requirements, prototypes, measurable success criteria, and production-ready solutions.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.careers.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

About Us

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.