Regional Program Manager, Los Angeles

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category:

Professional

All Job Posting Locations:

Danvers, Massachusetts, United States of America, Los Angeles, California, United States of America

Job Description:

We are searching for the best talent for aRegional Program Manager, Los Angeles.

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at [https://www.jnj.com/medtech](https://www.jnj.com/medtech)

This is a field-based role available in multiple states/cities within United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following states where this opportunity is available:

• Los Angeles, CA.

Purpose:

The Regional Program Manager (RPM) will play a critical role in supporting the development and expansion of heart recovery programs within designated regions. Working closely with the Physician Program Director (PPD), the RPM will serve as the primary point of contact for spoke hospitals and regional sites, implementing account plans, establishing protocols, and ensuring seamless communication and coordination across health systems. The RPM will focus on patient flow, program visibility, and cross-functional stakeholder alignment to facilitate optimal patient outcomes and program growth. Additionally, this role will have responsibility for education in the broader hospital community including disease state awareness in heart failure clinics, emergency medicine departments and cardiovascular practices.

Key Responsibilities

• Account Support & Point of Contact:

Act as the primary call point for spoke hospitals aligned with PPD hubs and regional single sites, fostering strong relationships and ensuring consistent communication.

• Implement Spoke Account Plans:

Execute regional account strategies, focusing on patient escalation, movement within the health system, and establishing protocols for heart team transport and patient flow. Develop regional pathways for patients with CAD and/or Heart Failure for advanced therapy evaluation to include Impella protected procedures

• Protocol & Workflow Best Practices:

Align spoke heart team and transport protocols, ensuring alignment with hub protocols and internal standards. Share best practices of patient care pathways that identify high-risk patients and flag the need for Ischemic Evaluation

• Visibility & Communication:

Maintain clear communication channels to provide visibility into hub protocols and regional activities, ensuring all stakeholders are informed and aligned.

• Account Planning & Execution:

Develop and execute regional and, where applicable, single-site account plans to support program growth and sustainability.

• Cross-Functional Alignment:

Collaborate with internal teams and hospital stakeholders to ensure alignment on goals, protocols, and program activities.

• Disease State Awareness Education

Education on disease states for patient identification in the outpatient and inpatient settings. Provide clinical expertise and educate physicians, APPs, educators, nursing staff and other health care providers on the indications and selection of patients that are candidates for Impella

Experience & Qualifications:

• Education:

BA/BS required; advanced degree (e.g., MBA, MSN, or related field) preferred.

• Experience:

• 3 or more successful years of sales experience within Abiomed OR >5 years of related industry experience in healthcare, hospital operations, or clinical program management with proven success
• Prior experience supporting or managing cardiac or vascular programs is highly desirable.
• Prior experience working collaboratively with hospital administrators
• Proven success in implementing protocols, workflows, or account plans within a hospital or health system setting.
• Experience working with multidisciplinary teams and hospital stakeholders, including clinical staff and administrators.

• Skills & Competencies:

• Strong understanding of hospital operations, patient flow, and health system dynamics.
• Outstanding interpersonal skills, experienced developing relationships at all organizational levels to influence business objectives.
• Ability to balance strategic thinking with intricate planning and strong tactical execution.
• Demonstrates responsiveness and a sense of urgency with ability to prioritize work and manage multiple priorities
• Demonstrated ability to project manage effectively and drive initiatives to completion
• Excellent written and oral communication skills, including strong presentation skills.
• Mastery of cardiac anatomy and clinical data.
• Proficient in computer skills, with strong expertise in Microsoft Excel, Word, and PowerPoint for data analysis, documentation, and presentations.
• Excellent communication and relationship-building skills, with the ability to influence and collaborate across diverse stakeholders.