Role: Regional Director, Patient Access-Field
OBJECTIVES/PURPOSE
The Regional Director, Patient Access-Field (RDPA-Field) is a field-based leadership role responsible for:
- Leading and managing a team of Field Access Managers (FAMs) to ensure timely and efficient patient access to therapies after the prescribing decision has been made.
- Developing and executing regional strategies to work with payers, providers, and patients to address patient access challenges, with a focus on optimizing the patient journey.
- Collaborating with cross-functional teams, including national leadership, to align access strategies, address access barriers, and deliver impactful results.
- Driving team development and fostering a high-performing culture while ensuring accountability for achieving access-related objectives.
SCOPE
Leadership/People:
- Direct reports: Field Access Managers (FAMs)
- Geographic Scope: Regional
DIMENSIONS AND ASPECTS
Technical/Functional Expertise
- Apply extensive knowledge of access and reimbursement processes, including buy-and bill, coding, billing, payer policy, and HUB programs.
- Leverage field-based technology to optimize team performance and track progress toward regional access goals.
Leadership
- Develop and implement Management by Objectives (MBOs) for FAMs, ensuring alignment with national access goals. Conduct regular performance reviews and adjust strategies as needed.
- Coach, mentor, and empower FAMs to deliver exceptional educational support to healthcare providers and patients to help facilitate patient access.
- Lead recruitment, onboarding, and retention efforts to build a high-performing and diverse team.
- Monitor team performance, addressing gaps through actionable development plans and preparing talent for leadership opportunities.
Decision-Making and Autonomy
- Execute regional patient access strategies in alignment with national objectives, ensuring patient needs remain central to decision-making.
- Drive resolutions to complex access challenges, collaborating with internal and external stakeholders to optimize patient outcomes.
Interaction
- Partner with Market Access, Commercial, HUB leadership, and other internal teams to align on access strategy and coordinate regional initiatives.
- Serve as a thought leader in patient access, representing the field perspective in discussions with senior leadership and, when appropriate, external stakeholders.
- Collaborate with Commercial and Medical teams to ensure cohesive and effective communication on access initiatives.
Innovation
- Foster a solutions-oriented mindset within the team, driving innovation to enhance patient access and streamline processes.
- Identify and implement opportunities for team training and professional development to ensure adaptability to the evolving access landscape.
EDUCATION, BEHAVIORAL COMPETENCIES, AND SKILLS
Minimum Requirements:
- Bachelor’s degree in life sciences, business, or a related field; MBA or advanced degree preferred.
- 10+ years of experience in the pharmaceutical/healthcare industry, with 4-7+ years in the biotech/specialty space.
- At least 3+ years in access management roles and/or 3+ years of direct people management experience.
- Expertise in US healthcare systems, payer landscapes, PBMs, MCOs, and Medicare/Medicaid policies.
Key Skills:
- Proven leadership capabilities with a strong track record of managing and developing high performing teams.
- Strategic thinking and exceptional organizational and analytical skills.
- Advanced knowledge of specialty product access pathways and reimbursement practices.
ADDITIONAL INFORMATION
- Must be willing to travel (50% overnight, including weekends).
- Valid driver’s license required.
