Job Description Summary
#LI-Remote
This is a field-based and remote opportunity supporting a team. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.
The Regional Director (RD), Access & Reimbursement is a field-based role that serves as the regional lead for Novartis Cardiovascular Novartis Patient Support (NPS) Access & Reimbursement field teams. RDs lead a team of diverse field access & reimbursement roles focused on supporting customers on all matters related to patient access to our evolving CV portfolio. The RD will provide leadership, management and coaching, operations, compliance, and budget oversight for their aligned regions in support of aligned product(s) strategy and pre-specified business goals. The RD must maintain a national perspective in their decision-making, collaborate with other NPS and cross-functional RDs, and lead projects/initiatives at a national- and regional-level. RDs are responsible for linking business strategy with exquisite and compliant execution within their regions to deliver pre-specified impact for the Novartis Pharmaceutical Corporation (NPC). They are also responsible for consistent acceleration of appropriate pull through of aligned business objectives. RDs should consistently demonstrate openness for courageous conversations and performance management of their direct reports to enable and bolster a forward-thinking culture, while also driving overall business impact.
RDs will partner closely with other Novartis Pharmaceuticals Corporation (NPC) field and headquarter-based associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors. RDs will also be required to coordinate and communicate cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates). The scope and scale of the role will adapt to meet the expanding needs of Novartis in pursuit of enterprise impact.
Job Description
Key Responsibilities:
- Attract, coach, andretainteam of high performing Access & Reimbursement professionals.
- Oversee the recruiting, interviewing, hiring, training, and staffing of their regional team.
- Create and nurture a team culture that embodies NPC Values and Behaviors and drives innovation, performance, and reputation.
- Pull through national strategy at a regional level to enable exquisite execution. Under the advisement of their manager, RDsalso maybe responsible forleading specific national strategies and tactic development.
- Proactivelyanticipateand coach teams on how to address access hurdlesimpactingkey customers and patients.
- Integrate with NPC leadership and collaborate across multi-functional teams (NPS, Customer Engagement, Marketing, Market Access, Operations, Training, Legal, ERC, etc.) to ensure a collaborative and compliant approach to support regional field success.
- Seektoidentifychallenges, escalations, and/or delay in treatment initiation and continuation; closely partner with all matrix team members to resolve such issues.
- Maintaina deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and policies, relevant state and federal laws and regulations, and prescribed Values and Behaviors.
Minimum Requirements:
- Education:Minimum of a bachelor’s degree; advanced degree preferred (Majors preferred: Sciences, Business, Pharmacy, and Healthcare).
- Minimum of 8 years in reimbursement, contract strategy, managed care, sales/marketing or related field roles. At least 2 years leading a regional or local team and managing and collaborating across multiple stakeholders.
- Experience working withhighly complexpractices and/or health systems toestablishaccess and acquisition pathways.
- Strategic account management experienceusinga proactive approach toanticipateaccess hurdlesimpactingaccounts and patient access.
- Deepexpertiseand experience integrating manufacturer-sponsored patient support programs.
- Experience with specialty productsacquiredthrough specialty pharmacy networks and through buy-and-billprocess, includingexpertisein acquisition, billing and coding, claims processing, and reimbursement.
- Proventrack recordof building and motivating teams.
- Past success in execution of launch strategies and plans.
- Candidate mustresidewithin territory, or within a reasonable daily commuting distance of60miles from the territory border.Abilityto travel 60-80% over a broad geography isrequired, with the ability to drive and/or fly within the territory.Musthave a valid driver’s license.
Preferred Qualifications
- Expertisein therapeutic space, practice dynamics and common reimbursement and product program support-related needs (oncology and/or diagnostic experience).
- Strong capabilities in the areas of patient support services, market access, customer focus, ability to work cross-functionally, launch execution, excellent communication, and presentation skills.
