R&D PDM Assistant

The R&D Operations Assistant will work with technical product development on key projects for the R&D team. Your responsibilities: Provide technical support for the North America Operations team including: Direct and conduct routine evaluation of existing commercial products, including performance and stability testing and claim support. Conduct evaluation of first production samples for new product launches, including performance and stability testing. Conduct performance and stability testing on cost improvement projects and new supplier approvals. Provide support to Supply for production startups, quality improvements, and cost savings projects. Maintain appropriate level of communications with select Marketing and Supply personnel to accomplish objectives. Provide appropriate technical knowledge to work independently toward multiple project objectives within established timelines. Understands the product development process as it specifically pertains to R&D. Respond to consumer complaints and quality issues, competitors' challenges and legal inquiries concerning technical matters relating to products marketed within the region. Maintain good communications with Marketing, Supply, and Product Development functions to accomplish objectives. Maintain appropriate levels of communication with a variety of levels of RB management. Act as a technical resource to help educate local functions on technology and category product specifics. Maintain laboratory equipment and execute laboratory work according to required safety and quality standards, as defined in the company's SOP's. Document all work in laboratory notebooks.