Partner, Call Planning & Alignments (Genitourinary)

Job Description

Partner, Call Planning & Alignments

About Astellas

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com.

Are you driven to make a real difference in the lives of patients?

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Purpose & Scope

The Partner, Call Planning & Alignments is responsible for supporting the design, execution, and ongoing maintenance of call planning and territory alignment solutions that enable effective field deployment and customer coverage. Reporting to Lead, Sales Operations, this role partners closely with Field Operations, Field and Brand Analytics, CRM, and Strategic Platforms teams to ensure call plans and alignments are accurate, timely, and aligned with commercial strategy.

This role plays a critical executional role in translating business requirements into operational call plans and alignments, supporting governance and change management processes, and ensuring field teams are enabled with clear, consistent deployment guidance.

Role and Responsibilities

Call Planning and Alignment Support

• Support the development, execution, and maintenance of call plans and territory alignments in accordance with approved business rules and governance standards.
• Assist in translating brand, franchise, and field strategy requirements into operational call planning and alignment outputs.
• Support testing, validation, and deployment of call plan and alignment updates, including restructures and in cycle changes.
• Optimize territory workloads by leveraging data to identify opportunities and generate evidence-based workload recommendations. Own alignment and target list refinement initiatives, partnering with the field and ensuring robust pre- and post-processes to maintain data accuracy and optimize user experience.
• Collaborate with Brand Analytics and Field Leadership to convert brand strategy into clear, actionable call plans for field execution.

Cross Functional Coordination

• Partner with Field Analytics, CRM, Incentive Compensation, Customer Engagement and Strategic Platforms teams to ensure call plans and alignments are accurately reflected across downstream systems.
• Support alignment between call planning outputs and CRM configurations, reporting, and field execution workflows.
• Coordinate with Field Operations leadership to support launch readiness and deployment changes.

Data Quality, Governance, and Documentation

• Support data quality checks, issue identification, and resolution related to call planning and alignment data.
• Assist with governance activities, including documentation, approval workflows, and audit readiness.
• Maintain documentation related to call planning and alignment methodologies, assumptions, and business rules.

Field and Stakeholder Support

• Serve as a point of contact for field and business stakeholders regarding call planning and alignment questions.
• Support communications, job aids, and guidance to help field users understand call plans and territory changes.
• Collect feedback from field teams and stakeholders to support continuous improvement of call planning and alignment processes.
• Drive Alignment and Targeting related field training programs in collaboration with CL&D and cross-functional stakeholders to ensure effective adoption.