Oncology Sales Specialist, CAR-T

About Oncology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

Job Description:

We are searching for the best talent for an Oncology Sales Specialist to support clients and patients in Rochester, NY area.

The Oncology Specialist (OS) in the CAR-T franchise is a Field Based role reporting to a District Manager. The OS has primary responsibility for developing the relationship with CARYKTI® Certified Treatment Centers (CTCs) in their respective territory and serves as the CTC’s primary point of contact with J&J. In this role, the OS is responsible for driving appropriate utilization of J&J’s CAR-T therapy within the account and ensuring the delivery of a seamless customer experience. Additionally, the OS is responsible for calling on community practices and stakeholders in the Relapse Refractory Multiple Myeloma (RRMM) market. The OS will deliver awareness and education on the product and referral process to these appropriate community stakeholders. As the OS you will:

• Fulfill sales strategies by selling current and potential new oncology therapeutics.
• Demonstrate a working knowledge of the products' clinical efficacy, provide clinical support/information as needed, and achieve their sales quota.
• Conduct business analysis, actively prospect for new business within assigned territory, develop account strategies with District Manager to increase sales in the assigned territory (i.e., identifies key accounts, HCPs, develops specific plans for penetration).
• Develop customer specific pre- and post-call plans that include objectives, probes and supporting materials.
• Build customer dedication and identify and cultivate new relationships. Influence decision-makers by delivering a targeted sales message based on accurate clinical information, use approved sales and marketing materials, and execute marketing strategies at the local level
• Use resources appropriately while working successfully with JNJ Innovative Medicine (JJIM) team members and counterparts to share ideas and information to enhance business results.
• Strong knowledge of assigned specialty products and their related markets in areas relevant to internal and external customers (ie clinical, technical and health economics)
• Develop a complete understanding of the health care delivery system within each assigned account, including the physician hierarchy, key pharmacy personnel, clinical nursing staff, etc.
• Maintain knowledge of reimbursement, short- and long-term sales potential relevant to percentage of patients treated, patient mix, managed care organizations, specialty pharmacies, and new protocols or new treatment modalities that impact business potential.
• Attend and participate in all required sales meetings; complete all required training curriculum in a timely manner; achieve training standards, organize and complete administrative responsibilities efficiently (healthcare compliance, expense reporting, call reporting, and other assignments)
• Drive multiple myeloma CAR-T brand choice and demand amongst institution-based oncology customers.
• Drive clinical and product education and awareness of CAR-T therapy to community-based providers.
• Have a comprehensive understanding of J&J and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state.
• Works in close collaboration with Marketing, Medical Affairs, Market Access, Operations, Quality, and other internal stakeholders to ensure all customer needs are addressed. May work in collaboration with outside partner companies to co-promote products or services.
• Provide all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
• Routinely meet with key clinical, financial, & operational CTC stakeholders to educate on the use of J&J’s CAR-T therapy and communicate the latest approved messaging and clinical data.
• Can navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support.
• Provide exemplary customer service while cultivating relationships. Actively participates in grassroots advocacy / engagement activities within the territory to align with regional and national initiatives.
• Develop an understanding of the issues and opportunities unique to your assigned geography. Conduct business analysis, actively prospect for new business within assigned territory, develop account strategies with District Manager to increase sales in the assigned territory (i.e., identifies key accounts, HCPs, develops specific plans for penetration).
• Leverage intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
• Work cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians.
• Assist in the identification of opportunities and resolution of issues and communicates proactively to marketing and sales management. Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events and other miscellaneous external expenditures.
• Represent J&J at National and/or local symposiums/conventions.
• Work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.

Required Qualifications:

• A minimum of a Bachelor’s Degree
• Oncology specialty sales experience AND/OR Major Hospital Account Sales Experience
• Valid driver's license and the ability to travel as necessary, including overnights and/or weekends.
• A minimum of five (5) years of direct selling experience in pharmaceutical or biologic/biotech with documented success in delivering sales results and achieving targets OR relevant clinical experience
• Experience in hospital and large account sales, understand complex reimbursement and managed care dynamics with a documented history of successful sales performance in a competitive environment
• Strong relationship building skills and the ability to identify key decision makers
• Possess strong achievement & motivation to meet and exceed goals
• Residing in the geography or be willing to relocate to it.
• Ability to effectively utilize virtual technology and a history of engaging customers in virtual face-to-face interactions
• Ability to travel up to 60%, depending on territory size, account locations, and location of residence

Preferred Qualifications:

• Specialty sales experience and an understanding of the Oncology market, specifically Hematology, Cell Therapy and/or rare disease.
• Previous product launch experience in a highly competitive environment
• Multiple Myeloma experience
• Strong clinical understanding of cell therapy and ability to manage complex treatment logistics
• Experience in hospital and large account sales, handling complex reimbursement issues