Manager, Accounts Receivable

Responsible for managing the day-to-day operations of the centralized North American accounts receivable function. Responsible for ensuring that timely invoicing and cash application occurs. Position provides supervision, direction, training, guidance, and instruction to direct reports and other personnel both within and outside of the department. The Accounts Receivable Manager will regularly interact and collaborate with the credit, treasury operations and customer service departments. This position will have 4 direct and 10 indirect reports. This is a hybrid position. **What You'll Do as a Manager. Accounts Receivable** **_Leadership & Management – 70% _** 1. Supervise four direct reports and ten indirect reports. Responsibilities include setting goals, administering performance reviews, creating development plans, and providing coaching and training. 2. Oversee department functions including automated invoicing, manual billing, and cash application while ensuring all financial transactions are recorded accurately. 3. Allocate workload and ensure adherence to deadlines. 4. Develop policies, procedures, operational controls and standards. 5. Oversee Business Process Ownership (BPO) requirements for accounts receivable function. 6. Establish, review, and analyze Key Performance Indicators (KPIs) and routine management metrics to ensure resources are properly allocated to maximize efficiency and Customer satisfaction. 7. Act as a global resource for accounts receivable matters including as related to acquisition integrations or divestitures. **_Process Improvement – 20% _** 1. Identify opportunities for automation and efficiency in AR processes and lead related initiatives. 2. Recommend and implement improvements to current accounts receivable processes. Take ownership and meet all assigned deadlines for special projects and business initiatives. 3. Proactively meet and collaborate with credit, customer service, and sales operations on problem solving and process improvement initiatives. 4. Act as primary liaison between STERIS and commercial banks regarding accounts receivable services and activities. **_Reconciliations & Reporting – 10% _** 1. Approve account reconciliations and analyze variances. Develop action plans to resolve discrepancies and implement process improvements. 2. Timely review and understand the quarterly bad debt reserve roll forward and annual summary for inclusion in the 10-K. ## **The Experience, Skills and Abilities Needed** **Required:** * Bachelor's degree * 5+ years of experience in accounts receivable, credit, continuous improvement or corporate finance * At least 3 years of supervisory experience OR * High school diploma or GED * 10+ years of experience in accounts receivable, credit, continuous improvement or corporate finance **Preferred:** * Accredited Receivables Manager (ARM) certification a plus * Experience with Oracle a plus. * Experience with Lean concepts and implementing Lean initiatives a plus. * Experience implementing automated billing and cash application tools a plus. * Experience with unclaimed property escheatment process a plus. **Other:** * Excellent oral and written communication skills. * Sound analytical skills. * Proactive self-starter with a demonstrated high degree of initiative. * Excellent organizational skills and excellent attention to detail. * Working knowledge of Microsoft Office. * Prior supervisory experience. * Project management experience.