About the role
This position is heavily LMS-focused. You will take ownership of the day-to-day training administration within our LMS (currently an object-oriented database; Veeva/LMS experience is a strong bonus). Your work will ensure the system runs efficiently, training records remain accurate, and all training transactions are executed consistently and in compliance with GxP expectations.
You will build curriculum, set up scheduled classes, manage training assignments, upload and version training content, and maintain documentation needed for audits and compliance. In addition, you will support content creation and occasionally deliver instructor-led training as needed.
**_Key Responsibilities_**
**LMS / System Administration (Primary Focus)**
* Take ownership of the transactional training work in the LMS.
* Create and maintain curricula, training plans, and scheduled classes.
* Upload, version, and manage training documents and SOPs.
* Assign training, track completions, and monitor overdue items.
* Run reports and support compliance audits with training records.
* Troubleshoot LMS issues and help improve system workflows.
* Manage training “transactions” such as:
* Role changes
* Retraining requirements
* Content updates
* User access
**Training Program Support (Secondary Focus)**
* Assist with content creation, job aids, and training materials.
* Deliver onboarding sessions and small group training as needed.
* Help design and improve the training curriculum and learning paths.
* Partner with business leaders to understand training needs.
* Support continuous improvement in training processes and documentation.
**_Must-Haves / Requirements_**
* Experience with LMS administration or eQMS/eLMS systems.
* Comfortable working with object-oriented databases or structured system setups.
* Strong organizational skills and high attention to detail.
* Experience with onboarding and/or instructional design.
* Ability to manage multiple transactions and keep training records accurate.
* Clear and confident written and verbal communication.
**_Nice to Have_**
* Experience with **Veeva Vault or Veeva LMS**.
* Experience in a **pharma, biotech, or other regulated industry**.
* Background in adult learning principles or instructional design.
* Experience supporting training in aseptic or GMP environments.
**Additional info about INCOG BioPharma Services:**
_At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business._
_If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus._
_INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics._
_By submitting your resume and details, you are declaring that the information is correct and accurate._