Laboratory Support / Administrative Support

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners.

Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more.

Job Description

Eurofins Built Environment Testing is seeking a Laboratory / Administrative Support to join our team!

Laboratory Support / Administrative Support personnel is responsible for receiving and opening sample packages from walk-in clients, FedEx, other mailing services and retrieving samples from drop box. Must ensure that all samples are logged in in a timely, efficient and accurate manner and perform the quality control of projects that are sent to the laboratory for analysis. Must effectively interact with clients and answer phone calls coming into the laboratory and forward them to the appropriate personnel as necessary. The personnel must maintain an open line of communication with Client Relation Executives, Analysts and other management staff.

1. Receive and open packages
2. Login of all samples in a timely manner
3. Label all samples
4. QC of samples/projects prior to sending into the laboratory
5. Interact with clients and answer incoming phone calls
6. Report status information to clients
7. Communicate with clients for clarification of analysis requested
8. Forward specific project related information to the appropriate Client Relation Executive
9. Responsible for maintaining the necessary supplies for sample receiving
10. Other related duties as assigned