Key Account Manager, Infectious Disease - Central & Southern Ohio

JOB DESCRIPTION:

Working at Abbott
Working at Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.You ’llalso have access to: * Career development with an international company where you can grow the career you dream of. * Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. * An excellent retirement savings plan with a high employer contribution * Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor ’s degree. * A company recognized asa great placeto work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

AbbottRapid and Molecular Diagnostics(RMDx) – Infectious Disease(ID)isseekinga highly motivated,technically proficientKey AccountManagerwith strong business acumenand selling skillsto oversee and grow our presence intheCentral & Southern Ohioterritory.
This ismore than a sales position;it is a chance to make a real impact in healthcare by deliveringcutting edgediagnostic solutions where they matter most.This role is ideal for professionals with a solid background in clinical diagnostics and a deep understanding of hospital networks,includingLaboratory, ED,Clinic, Physician OfficeLaband Urgent Caresettings.
As aKey Account Manager, you will be instrumental in accelerating growth, expanding market share, and driving revenue across key accounts.You will be at the forefront of innovation, helping healthcare providers make faster, smarter decisions that improve patient outcomes.Leveraging your technicalexpertiseand consultative selling skills,you’llinfluence purchasing decisions and deliver tailored diagnostic solutions. You will serve as the primary contact for account management, focused on improving profitability, increasing customer loyalty, and securing contract renewals and new business.You will be responsible foranannual target and goal achievement within the followingproduct lines:ID NOW™PLATFORM(Influenza, Covid-19, RSV, StrepA),BinaxNOW™ COVID-19/Flu A&B Combo,DETERMINEHIV-1/2™,BinaxNOW™Streptococcuspneumoniae & Legionella,BinaxNOW® Malaria,Clearview™hCG,Clearview™ PBP2a SA.

What you ’lldo

Customer Relationship & Retention

• Act as astrategic partner toestablishedcustomers by providing consistent and insightful guidancetailored to their needs
• Build andmaintainstrong relationshipsthrough proactive collaboration and understanding of customer objectives
• Conduct regularcustomerbusiness reviews and proactively resolve issues to enhance satisfaction
• Gathers insight from multiple sources to understand stakeholder priorities and challenges
• Collaborate withSales Development ManagerID,Health SystemExecutive, Distribution Field Managers, and RegionalBusiness Analystto secure early renewals andmitigate competitive threats
• You will be the trusted advisorcustomers turn to, building loyalty throughexpertise,empathyand results

Account Management & Growth

• Develop and execute strategic account plans focused on value expansion and profitability
• Identifyand implement operational improvements to drive customer success
• Use sales metrics and standardized tools to document the sales process and influence purchasing decisions
• Build andmaintainstrong competitive product knowledge
• Ownershipofsales funnel(SFDC)and account analysis(PowerBI) to ensure clear roadmap forgrowth and sustainment
• Mustexhibitstrong analytical skills and use ofMicrosoft Platform for account analysis and internal communication and planning
• Responsible for contract negotiation, pricing, proposal, bid preparation, customer service and follow up
• Assistin implementation of new customers and develop plan for retention
• Optimizereagentutilizationand expand product adoption
• Forecasts future needs based on market, regulatory, or environmental trends
• Plan,coordinateand manage the sales performance of third-party distributor sales force(s) in the assigned territory. Train and develop these sales force(s) toestablishand maintain the ability to effectivelyrepresentAbbott ’s products in the marketplace
• Support distribution partners in the sale of products, including training, sales meetings, technicalexpertise, and marketing support of the Abbott product lines and distributor private branded products

Cross-Functional Collaboration

• Partner with Sales, Marketing, Technical Service, Finance,Contract andPricingto deliver a cohesive customer experience
• Provideregular sales reports,forecastsand communication with sales leaders
• Participate in standardized weekly communication cadence with manager which includesprovidingfield insights, coaching,strategyand problem solving
• Escalate and resolve customer challenges in collaboration with local teams
• Protect and grow the existing customer base with annual growth expectations
• Complies withUS Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures,processesand task assignments. Responsible forexhibitingprofessional behavior with both internal and external business associates that reflects positively on Abbott and is consistent with Abbott ’s policies and procedures
• Collaboration isessential,you will be part of a high performing teamthat ’sunited by purpose and driven by results.

Required Qualifications

• Bachelor ’s degree
• 4+years relevant experience
• Deep understanding of laboratory and point-of-care settings, health system operations, and health economics
• Willingness to travel within the assigned territory (4 days/week,up to ~35% overnighttravel)

Preferred Qualifications

• Bachelor ’s degree in business, health care,orlife science
• Proven track record in sales/account management, ideally within the diagnostics space
• Experience working with distribution partners
• Strong financial acumen and ability to analyze healthcare market data
• Demonstrated individual contributor experience including problem solving,complex selling,planningand execution.
• Excellent interpersonal skills and documented success in team selling environmentwith theability to effectively communicate at multiple levels of the organization
• Experience with complex contracting and negotiation

If you are a strategic thinker with a passion for healthcare innovation anda track recordof exceeding goals, this isa great rolefor you.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us atwww.abbott.com, on Facebook atwww.facebook.com/Abbott, and on Twitter @AbbottNews.