About the role
SUMMARY
- Perform project management/coordination on wireless testing projects to ensure delivery of testing services that meet client’s requirements in accordance with SGS quality system.
- Work directly with external clients, Key Account Managers, and Lab manager to ensure the client’s product runs smoothly through the testing process.
JOB FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Project Manage Key accounts technically, as assigned, maximizing efficiency to enhance client satisfaction and ensure compliance with technical standards.
- Ensure effective communication with team members and customers to achieve appropriate levels of understanding of and commitment to successful completion of a project.
- Provide accurate and timely reporting as required by the project type and customer wishes.
- Maintain productive working relationships with other teams (SGS Affiliates) to ensure smooth operation of the business.
- Communicate effectively with client (status reports, results, final reports) in a timely manner to ensure customer satisfaction
- Support client meetings as required.
- Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfill SGS quality requirements.
- Assist in maintaining A2LA ISO17025 and CTIA accreditation (process documentation) to ensure a high quality of service to clients.
- Provide first line project management support.
- Responsible for generating daily/weekly status reports to customer.
- Responsible for generating final project reports in conjunction with lab managers.
- Flexible working, as required, to communicate and deliver clients projects who live other parts of the world
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. Community Guidelines SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS. We want to promote an informative and enjoyable environment within this community. We therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines. Posts will be removed if they are: - Offensive, defamatory, discriminatory or obscene - Fraudulent, deceptive or misleading - In violation of any intellectual property rights - In violation of any law or regulation - Abusive, harassing, stalking or attacking others - Trolling or deliberate disruption of discussion - Commercial solicitations or personal promotion - Spam or link baiting Intellectual Property Statement Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by SGS Société Générale de Surveillance SA, Switzerland.