Help us change lives
At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.
Position Overview
The Hereditary Cancer Liaison will work in the field to promote the benefits of RiskGuard (Exact Sciences hereditary cancer test) and the broader precision oncology portfolio when applicable. The Hereditary Cancer Liaison will be responsible for growing business with existing accounts, as well as developing new accounts within their territory. Additionally, a key function of this role will be working in close coordination with our Regional Oncology Liaisons and Regional Oncology Specialists on inherited cancer testing opportunities.
This position is field based with responsibility across the West Markets to include: Washington, Oregon, California, Nevada and parts of Idaho.
Essential Duties
- Meet or exceed sales objectives in an assigned geographic area (territory) through field-based call activity/meetings with customers on a regular basis.
- Elevated territory management, planning, and implementation.
- Deep and actionable understanding of competitors and market trends that are impacting product utilization of customers.
- Sell company products or services, developing new accounts and/or proactively expanding existing accounts.
- Develop and implement a highly strategic and actionable tactical plan to maximize the utilization of our products in the most productive accounts while staying within budget. The plan supports the corporate objectives and highlight the delivery of our key selling messages and includes providing a high-level of service toward being the best in class for an assay provider.
- Plans and prioritizes sales activities and client contacts to achieve business goals.
- Analyzes client needs and creates sales tools that foster engagement.
- Builds and maintains relationships with present clients.
- Builds rapport with potential clients.
- Generates revenue by developing market potential through forecasting, lead generation, qualification, closing sales; and recommends new products, services, applications, and sales strategies.
- Expands sales in new and existing accounts by introducing new services and develops new applications.
- Monitors competition by gathering current marketplace information on pricing, products, new products, turn-around time schedules, and merchandising techniques.
- Updates and tracks client information and correspondence within territory in Veeva CRM.
- Maintains current industry and sales knowledge and acts upon market dynamics and trends to address client needs.
- Participates in company sponsored trade shows, national genetic conferences, professional conferences and company sponsored meetings on as needed basis.
- Provides input to the Clinical Laboratory staff and/or company management regarding test development, client services, operations, and marketing.
- Apply excellent verbal, nonverbal, and written communication skills.
- Ability to quickly establish rapport and build relationships.
- Ability to work in a team environment.
- Self-starter with sustaining drive and accountability.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company’s Quality Management System policies and procedures.
- Maintain regular and reliable attendance.
- Ability to act with an inclusion mindset and model these behaviors for the organization.
- Ability to work designated schedule.
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day.
- Ability to travel up to 50% of working time away from work location, may include overnight/weekend travel.
Minimum Qualifications
- Bachelor’s Degree or Sales, Business Management, Marketing or, Science, or any other related field or 4 years relevant experience in lieu of degree.
- 5+ years of hereditary cancer genetics experience with a strong record of success selling/promoting complex products in medical oncology, genetic counselors, and/or diagnostics or similar experience in selling/promoting complex healthcare products.
- 1+ years promoting healthcare products partnering with commercial sales teams
- Existing relationships with Genetic Counselors and providers who focus on hereditary cancer testing.
- Demonstrated strong interpersonal and customer service skills.
- Demonstrated effective prospecting skills.
- Demonstrated effective negotiation skills.
- Demonstrated professional presentation skills.
- Demonstrated knowledge of genetic testing or clinical genetics.
- Demonstrated proficient computer skills and familiarity with Microsoft Office Software.
- Possession of a valid driver’s license; no suspended, revoked, surrendered, invalid, etc. allowed.
- No more than two moving violations, events, or accidents within the last 36 months.
- No alcohol or drug event in which a vehicle was driven by the candidate or employee, including but not limited to Blood Alcohol Content (BAC) failure, refusal to submit to alcohol or drug test, alcohol related suspension, etc. in the last 36 months.
- No other results from the Motor Vehicle Report (MVR) check that exposes Exact Sciences to what Exact Sciences deems to be an unacceptable level of liability.
- Demonstrated ability to perform the essential duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship.
Preferred Qualifications
- 1+ year direct sales experience in healthcare space
- Working knowledge of CRM applications, Veeva.
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