About This Role
The Head of Medical Strategy, Operations, and Excellence (MSOE) is accountable for the strategic planning, operational execution, and continuous improvement efforts across North America Medical (NAM). As a key member of the NA Medical Leadership team, you will report directly to the Head of Medical, North America and work in close collaboration with them to define, update, and execute the short term and long-term strategic plans for NAM. As the leader of MSOE, you will provide direction and oversight to a highly capable team of experts in their disciplines, who provide adaptive review and facilitation of operational and strategic risk assessments and work with NAM leaders to ensure projects and activities are properly prioritized or deprioritized to maximize NAM resources and budgets on an ongoing basis. Within this leadership role, you will be expected to provide oversight and guidance to financial and critical operational activities and cross-functional projects across NAM and in some cases beyond NAM. The Head of MSOE serves as the primary strategic liaison between the Head of Medical, North America, other members of the NAMLT, the global medical teams and the commercial leaders within the North America affiliate. You will represent NA Medical on behalf of Head of Medical, North America when necessary.
What You’ll Do
- Be a Trusted Strategic Partner to Head of Medical, North America, including proactively highlighting business critical risks/opportunities, and planning and directing the most critical organizational, financial, and operational activities for US Medical and Canada Medical.
- Build the overarching NA Medical strategy in close collaboration with Head of Medical, North America and ensure alignment and execution of the assigned targets with all NAM leadership. Own the US Medical budget from development through execution, to ensure US Medical stays within +/- 5% of annual target.
- Provide direction and support to Strategy & Operation leads, ensuring they have the tools and resources to ensure the successful build and execution of the TA and functional strategies for which they enable.
- Lead operational team members to ensure Medical TAs and functions have the operational support needed to achieve their goals, this may include area such as: field medical systems e.g. Veeva, external engagement support, and vendor management support.
- Stay on top of industry best practices and oversee US Medical initiatives to drive medical excellence and innovation with a deep understanding of ways of working and ensuring regulatory compliance within the US region.
- Drive a strong culture and environment that will foster accountability, teamwork and mutual trust and respect for all team members.
- Regularly ensure individuals are being assessed and evaluated – with coaching and talent development in place. Foster the climate of growth and development against the backdrop of performance and accountability. Create a positive climate within the team in alignment with Biogen’s culture. Foster a culture of collaboration, innovation, and excellence.
Who You Are
You are an accomplished, energetic leader with a track record of driving operational excellence and strategic innovation to new heights. You have strong leadership skills and knowledge of biopharma industry standards. You keep patients, payers and physicians top of mind in your daily work and collaborate to solve critical scientific and business challenges.
Required Skills
- Advanced degree in scientific discipline (PhD, PharmD, MD, etc.) or BS and advanced degree (e.g. MBA)
- >10 years of relevant experience e.g. Medical Affairs, Pharmaceutical Operations, etc.
- Proven business acumen (e.g. business degree, MBA, or previous roles requiring strong business acumen)
- Very strong organizational, managerial and leadership skills (including influence without formal authority)
- Excellent social competencies and ability to work in a highly matrixed organization effectively and efficiently.
- Excellent communication skills and strong ability to build and cultivate internal and external networks
- Expertise and understanding of the variety of roles within Medical Affairs and their supporting processes
- Proven track record of holding self and others accountable.
- Excellent analytical, strategic thinking, creativity, and problem-solving skills
- Strong operational skills and project/ timeline management capabilities
Preferred Skills
- Change management experience highly desired
- Previous roles in medical excellence and/or continuous improvement
- Is open to and generates new innovations and embraces digital solutions
- Experience in therapeutic areas of specialty and in rare diseases preferred
- Experience with establishing and evolving Field Medical, Teams, Systems and KPIs preferred
