Facilities Operations / Maintenance Technician

Job Description

The Facilities Operations Technician performs daily work supporting building operations and maintenance (plumbing, electrical, carpentry, HVAC). This role is expected to monitor the building management system software, and triage and respond to incidents and alarms, conduct facility walks to identify and correct issues, perform maintenance or repair of facilities equipment, install lab gases and/or connections, support space planning and furniture installations, and all other tasks and duties as assigned with minimal supervision. Professional in appearance and the ability to communicate clearly verbally and in writing.

The Facilities Operations Technician performs repairs and maintenance to building equipment, machinery, and prepares or coordinates the installation of MEP requirements for lab spaces and building or lab equipment. The role supports the Facilities Sr. Manager by conducting job walks, planning and scheduling preventative maintenance for facilities equipment, managing vendors to ensure adherence to budget, services, and work deliverables. The Facilities Operations Technician demonstrates proficiency to perform work in one or more of Facilities related trades (e.g., plumbing, electrical, HVAC), light carpentry, and patching & painting. This role is expected to complete routine facilities related repairs, install equipment, troubleshoot and/or install repair equipment, and support office moves with minimal supervision. Exhibits a high degree of professionalism, collaboration and customer service.

Key Duties and Responsibilities

• Understands building controls and alarm monitoring, fire and life safety, security systems, and equipment
• Knowledgeable of lab equipment and experience in working in laboratory environments (chemistry, biology, vivarium and clean rooms), and MEP requirements to support lab equipment, plumb and/or install lab gases, decommissioning assets.
• Tests, inspects, troubleshoots and repairs HVAC, plumbing or other mechanical systems and equipment
• Submits, and responds to assigned work orders quickly and efficiently
• Troubleshoots and repairs equipment as assigned
• Ensures that work sites and supply storage areas are appropriately stocked, tools are in working order, and areas are maintained in a clean and organized manner
• Demonstrates competency for the operation of appropriate hand or power tools and equipment
• Effectively collaborates with EHSS, Lab Operations and Labs Services team members.
• Performs daily, weekly and monthly maintenance rounds of building, mechanical areas, and parking garage. Completes documentation for associated tasks in a timely manner
• Reconfigures office or cubicle furniture, sets up meeting/conference rooms, and provides event support
• Coordinates vendor support, escorts vendors and verifies completion of work
• Familiar with relevant Federal, State and local laws and regulations
• Observes/implements safe work practices . Reports incidents, accidents, and injuries in a timely manner
• Ability to lift, move, carry up to 25 pounds

Knowledge and Skills:

• Works in a cross-functional and matrixed team
• Provide highest level of customer support and service
• Demonstrates proficiency and knowledge in one or more trade areas (HVAC, Plumbing, Electrical)
• Technical proficiency and demonstrated skill in planning and completing building related repairs
• Ability to learn and apply new skills, technology, and maintenance procedures after appropriate training
• Displays technical skills and working familiarity with department procedures and processes
• Computer use and knowledge of basic MS Office Suite: Word, Excel, Outlook and PowerPoint
• Professional and proficient verbal and written skills
• Understands and follows directions; seeks information when unsure
• Ability to operate a forklift, scissor lift, pallet jack

Education and Experience:

• High school graduate. Secondary education or trade certification preferred
• 2-3 Years of relevant work experience or the equivalent combination of education and experience
• Certificate or associated Facilities coursework preferred

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