Job Description
At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.
We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come.
As theExecutive Director, Global Commercial Excellence Lead, at Gilead you will lead enterprise-wide transformation of global commercial capabilities to fundamentally improve how Gilead engages customers, launches products, and delivers impact across markets. This role sits at the center of global commercialization strategy, shaping how sales, marketing, and customer experience evolve in an increasingly AI-enabled and omnichannel environment.
You will operate with high visibility across global leadership, owning critical initiatives that influence business performance, launch success, and long-term capability building.
What you will do
Drive Enterprise Commercial Transformation
- Architect and scale global commercial excellence frameworks across sales, marketing, and product launch
- Transition pilot programs into sustainable, enterprise-wide operating models
- Embed AI-enabled and data-driven capabilities into commercialization processes
Lead Adoption & Change at Scale
- Define and execute global adoption strategies with measurable behavior and business impact
- Ensure successful implementation across regions through affiliate co-creation
- Drive change management for complex, cross-functional transformation programs
Elevate Customer-Centric Commercial Execution
- Enable differentiated, customer-first marketing and omnichannel engagement
- Partner with field leadership to improve sales execution and customer experience
- Support high-impact, competitive, and successful global product launches
Build and Lead Global Capabilities & Teams
- Lead and develop a high-performing team focused on sales, marketing, and launch excellence
- Institutionalize best practices and scalable frameworks across the organization
- Partner closely with Global Digital & Innovation (GDI) and Global Learning & Development (GCLD) to embed capabilities
Influence Enterprise Strategy & Alignment
- Collaborate across Commercial, Medical Affairs, Legal/Compliance, and regional affiliates
- Act as a strategic advisor to senior leadership on risks, progress, and opportunities
- Bring external insights and benchmarking to ensure industry-leading solutions
What success looks like (6–12 months)
- Clear enterprise adoption of core commercial excellence frameworks
- Demonstrated improvements in launch execution and customer engagement
- Scaled operating models replacing fragmented pilot initiatives
- Strong alignment across global and affiliate stakeholders
# Basic Qualifications
Bachelor’s Degree and 16+ years of relevant experience , OR
Master’s Degree and 14+ years of relevant experience , OR
PhD and 14+ years of relevant experience
Preferred Qualifications
- Deep expertise in pharmaceutical or biopharmaceutical commercialization
- Proven success leading large-scale transformation programs
- Strong experience across sales, marketing, and product launch excellence
- Demonstrated ability to influence in a complex, matrixed global organization
- Experience with digital, AI-enabled, and omnichannel commercial capabilities
- Track record of enterprise-level strategy development and execution
- Strong leadership presence with ability to engage senior executives
- Excellent communication, stakeholder management, and change leadership skills
- Global experience and enterprise mindset
- Ability to thrive in fast-paced, dynamic environments
People Leader Accountabilities
- Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
- Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.
- Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
