Position Overview
The EHR Integration Analyst is the primary owner of Exacts’ EHR HL7 and Aura customer interfaces. This involves stewardship of external integrations, such as order and result interfaces, with healthcare partners. The EHR Integration Analyst coordinates the technical design, analysis, validation, and issue triage necessary to implement and support their assigned interfaces. They work closely with client implementation project managers, operational teams, and other technical teams to ensure that new and existing interfaces meet the needs of our end users. They also work regularly with external partner teams during implementation and ongoing support of external interfaces.
The EHR Integration Analyst is responsible for building new integrations, augmenting and improving existing ones, and troubleshooting interface issues as they arise. They are also responsible for monitoring error work queues to understand data quality trends and make corrections when necessary. This position includes a rotating on-call responsibility.
Essential Duties
- Manage the entire cycle of interface application development, including analysis, design, specification, implementation, go‐live, and support.
- Buildand support integrations between our EHR and other systems using the Corepoint interface engine.
- Work closely with application teams, subject matter experts, and third‐party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements.
- Partner with external interface project teams to collaboratively build new connections.
- Partner with internal networking resources to configure and troubleshoot VPNs with external interface partners.
- Work with internal and external groups to diagnose and resolve interface‐related issues.
- Engage with cross-functional experts, vendors, and other application analysts on interface‐related tasks and activities like build steps, validation, cutover planning, and going live.
- Work alongside the implementation project manager to ensure that high quality results are achieved and deadlines are met.
- Communicate challenges and roadblocks on projects to all of the relevant stakeholders and members of management.
- Provide proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems.
- Define the transport method by which source system data will be communicated to target systems.
- Analyze and manipulate external and internal data into an appropriate format for HL7 messaging between systems.
- Troubleshoot the data transport mechanism.
- Interpret the defined scope and defined business requirements for each dataset in the creation of each technical specification.
- Ability to understand data structures and documenting technical specifications detailing data elements and HL7 message structures.
- Communicate effectively and efficiently with both technical and non-technical audiences in meetings, virtual working sessions, emails, and phone calls.
- Strong analytical, technical, and troubleshooting skills.
- Ability to analyze data, problem‐solve, and clearly communicate solutions.
- Ability to understand organizational requirements and their impact on the technical aspects of a solution.
- Ability to work in a complex multi‐communication‐channel environment.
- Ability to tracktasks, define next steps, identify owners, and hold people accountable.
- Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces.
- Ability to parse HL7 and XML.
- Ability to collaborate cross-functionality to resolve complex issues.
- Excellentcommunication and interpersonal skills; ability to interact with all levels of internal and external audiences.
- Ability to balance critical thinking and attention to detail.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company’s Quality Management System policies and procedures.
- Regular and reliable attendance.
- Ability to lift up to 10 pounds for approximately 5% of a typical working day.
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
- Ability and means to travel between Madisonlocations.
Minimum Qualifications
- Bachelor’s degree in Engineering, Physics, Computer Sciences, Math, Information Systems, Statistics,or related field; or High School Degree/General Education Diploma and 4 years of relevant experiencein lieu of Bachelor’s degree.
- 3+ years of IT experience supporting system integrations.
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship.
Preferred Qualifications
- Epic Bridges certification.
- 3+ years of experience with the Corepoint interface engine or a similar system.
