Director, Technical PMO

Overview

The Director, Technical Program Management (Quality PM) is a key leadership role within Dexcom’s Global Quality organization. Reporting directly to the SVP, Quality, this role is responsible for leading a portfolio of complex, enterprise-level programs that strengthen Dexcom’s Quality systems, regulatory compliance, and product excellence across the enterprise.

This leader will drive execution of critical quality and compliance initiatives, ensuring programs are delivered with discipline, predictability, and alignment to regulatory requirements. The Director will partner closely with Quality, Regulatory Affairs, Operations, R&D, and Supply Chain to implement system improvements, drive remediation efforts, and enable scalable quality processes that support Dexcom’s global growth.

The role requires a strong combination of technical program leadership, quality domain expertise, and cross-functional influence in a highly regulated environment.

Dexcom operates in a highly regulated, fast-scaling global environment where quality, compliance, and execution rigor are critical to delivering safe and effective products. As the organization grows in complexity, there is an increasing need for:

• Coordinated execution of quality transformation and remediation programs
• Strong governance across quality systems, audits, and regulatory commitments
• Alignment between Quality, R&D, and Operations on program delivery
• Scalable, repeatable processes to support global compliance and product lifecycle management

The Director, TPM for Quality will play a central role in ensuring these initiatives are executed effectively and consistently across the enterprise.

Where you come in:

Program Leadership & Execution

• You lead a portfolio of high-impact, cross-functional programs within the Quality organization
• You drive execution of initiatives related to quality systems, compliance, remediation, and continuous improvement
• You ensure programs are delivered on time, within scope, and aligned with regulatory requirements
• You establish clear program plans, milestones, risks, and dependencies across stakeholders
• You provide clear and concise project communication to senior leadership during Management Reviews or other venues

Quality & Compliance Program Delivery

• You partner with Quality and Regulatory teams to execute programs related to:
• Quality Management System (QMS) enhancements
• Audit readiness and remediation (FDA, ISO, global health authorities)
• CAPA and compliance-driven initiatives
• Post-market surveillance and complaint handling improvement

Governance & Portfolio Management

• You implement program governance frameworks, including reporting cadence, stage gates, and executive updates
• You provide visibility into program health, risks, resource needs, and trade-offs
• You support prioritization and alignment of initiatives with Quality and enterprise priorities
• You drive accountability across stakeholders for execution and outcomes

Cross-Functional Collaboration

• You partner closely with R&D, Operations, Supply Chain, Regulatory Affairs, and IT to ensure seamless execution of enterprise-wide quality programs
• You facilitate alignment across functions with competing priorities (e.g., speed, compliance, and cost)
• You serve as a key integrator across product lifecycle and operational processes

Execution Excellence & Continuous Improvement

• You apply best practices in program management appropriate for regulated environments
• You identify and drive opportunities to improve execution rigor, efficiency, and predictability
• You lead post-program reviews and lessons learned, translating insights into improved practices
• You support the evolution of Quality project management capability within the organization

Data, Metrics, & Reporting

• Define and track KPIs and metrics for program execution and quality outcomes
• Provide data-driven insights to leadership on progress, risks, and impact
• Ensure clear linkage between program delivery and business and compliance outcomes

What makes you successful:

• PMP or equivalent program management certification preferred
• 12–15+ years of experience in technical program management, quality, or operations in a regulated industry
• Proven track record leading complex, cross-functional programs in medical device, pharmaceutical, or biotech environments
• Experience driving initiatives related to:
• Quality systems (QMS)
• Regulatory compliance and audits
• CAPA and remediation programs

• Strong understanding of FDA regulations, ISO standards (e.g., ISO 13485), and design controls
• Demonstrated ability to influence and drive execution in a matrixed global organization

Leadership Profile

• Strong execution leader with a bias for results and accountability
• Ability to operate effectively in ambiguous, high-stakes environments
• Excellent stakeholder management and cross-functional influence skills
• Data-driven and detail-oriented with strong problem-solving capability
• High integrity and commitment to quality and compliance excellence

What you’ll get:

• A front row seat to life changing CGM technology. [Learn about our brave #dexcomwarriors community](https://www.dexcom.com/warriors).
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

15-25%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree with 15+ years of industry experience
• 9+ years of successful management

Remote Workplace:

Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). _If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option._