Director, Sustainability Customer Solutions

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue over $45 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD. Join Thermo Fisher Scientific as the Director of Sustainability Customer Solutions, where you'll lead an enterprise-wide program focused on delivering customer solutions that help meet their environmental sustainability goals. This opportunity offers a remarkable chance to drive essential initiatives that develop our sustainable future and grow and maintain revenue in key segments. This role will report to the Sr. Director Global Sustainability.

What will you do?

• In collaboration with the sustainability leadership team, develop and maintain 5-year strategic planning, developing associated business cases, budgets, and resource plans to drive Thermo Fisher's sustainability agenda
• Lead, develop, and support a global team of sustainability practitioners to drive enterprise-wide programs related to climate, nature, and our Greener by Design programs
• Partner with businesses to bring subject matter expertise on sustainability-related commercial strategy, and with the Chief Science Office on design for sustainability programming
• Serve as the enterprise relationship lead for sustainability with key customers, acting as the primary point of contact within executive governance structures to align sustainability priorities, support contract negotiation, drive engagement, and strengthen long-term partnerships
• Develop and lead strategic, innovative sustainability partnerships that create mutual value, advance customer sustainability goals, and position Thermo Fisher as a trusted partner in delivering measurable environmental impact.
• Identify opportunities and serve as Thermo Fisher's representative in industry and practitioner consortia, advancing the company's leadership and influence on environmental sustainability topics
• Lead environmental data governance, assurance, and reporting for voluntary disclosures and regulatory requirements (e.g., CDP, EcoVadis, CSRD, ISSB, UK SRS, UK Carbon Reduction Plan, and SB 251), aligning reporting with evolving accounting standards and sustainability frameworks
• Oversee external environmental sustainability content, including the Greener by Design platform, ensuring accuracy, consistency, and alignment with corporate sustainability objectives
• Partner across corporate functions to advance sustainability priorities related to climate risk, materiality, and climate transition planning

How will you get here?

Education

BS in Engineering or Sustainability. MBA, engineering management, or equivalent masters degree is strongly preferred

Experience

• 15+ years of total work experience; at least 5 at a leadership level
• Ability to think and pivot between strategic and tactical actions; persistent attention to detail, and ability to lead and flourish through ambiguity
• Exceptional written and interpersonal communication skills. Proficient in interacting smoothly with customers, senior leaders, junior team members, and outside professional advisors, tailoring interactions to the audience
• Confident in leading meetings with executive leaders, making and influencing decisions, documenting progress, and resolving issues quickly and collaboratively
• Experience managing and working with global virtual teams
• Collaborative teammate with positive demeanor and creative problem solving
• Must be a well-balanced leader who can roll up their sleeves and focus on the detail while also grasping and supporting the big picture
• Possess advanced knowledge of key concepts including carbon accounting, target-setting, environmental sustainability reporting and process and controls. Previous experience working with 3rd party assurance highly preferred
• Previous experience in the pharmaceutical industry preferred

Compensation and Benefits

The salary range estimated for this position based in North Carolina is $145,500.00–$218,250.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards