Director, Commercial Operations, Neuroscience

Job Description Summary

The Director, Commercial Operations will contribute to elevating excellence in execution in the US organization by contributing to consistently boosting performance, achieving executional certainty and ensuring operational effectiveness across the GM organization. This will be achieved in close collaboration and at the service of TA Heads, GMs and Functions so that we can fully unleash the potential and power of the US model through simplicity, empowerment, clarity and proper governance.

This role reports operationally to the SVP, Therapeutic Area Head for Neuroscience and functionally to the VP, General Manager, Established Medicines Portfolio & Commercial Operations.

This role engages with all levels of the organization, identifying areas of operational focus to enable business-critical change. The Director, Commercial Operations plays a critical role in the US organization by managing General Management meetings/engagement operations, leading key initiatives, and contributing to develop cross-divisional interconnectivity, also through change management activities.

Job Description

Key Responsibilities:

• Partner with the TA Head, GMs and BEL to manage operations by orchestrating the preparation of all deliverables, prioritizing time commitment and workload
• Ensure readiness for key TA engagements, such as ECN meetings, LRRs (Launch Readiness Reviews) and MBRs (Management Business Reviews)
• Support Investor Relations process (e.g. preparation for Quarterly Earnings calls)
• Drive alignment and prioritization of TA activities through TAAF (TA Alignment Forum)
• Lead and manage key initiatives for the General Management organization in collaboration with US Functions related to key business priorities
• Influence decisions and drive alignment between US TA priorities and US enterprise strategy, including alignment with S&G and INT Teams
• Oversee critical initiatives to drive excellence in our culture, operations and ways of working
• Build excellence in day-to-day meeting operations, processes and outcomes

Essential Requirements:

Education (minimum/desirable):

Bachelor's Degree required, Master’s Degree preferred

Experience:

• 7+ years combined experience in pharmaceutical, biotech, healthcare, or healthcare consulting industry, inclusive of at least 2 different types of cross-functional roles/experiences
• 4+ years leading complex projects requiring cross-functional alignment
• 2+ years functional experience in the US, Commercial preferred
• Strong business acumen, excellent strategic thinking and effective problem solving
• Track record of exceptional performance and execution that drives results in a cross-functional matrix
• Proven self-starter with high standards of excellence, an innovative mindset and the ability to consistently meet deadlines
• Excellent interpersonal and communication skills, with demonstrated ability to collaborate, operate and influence the organization
• Outstanding ability to deal with ambiguity/uncertainty; Strong executive presence and ability to interact with senior Leadership; Curiosity, excellent listening skills and ability to challenge current thinking; Strong customer-focus mindset; Excellent PowerPoint skills