Customer Engineer, Data Management, Retail, Google Cloud

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Database Management Customer Engineer for Google Cloud, you will help our customers migrate from their legacy database portfolios to Google Cloud's offerings. You will anticipate and address key technical challenges for our customers in close partnership with sales teams. Additionally, you will collaborate with Product and Engineering teams to stay ahead of industry trends and proactively devise enhancements to Google Cloud products.

You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Responsibilities

• Work with the team to identify and qualify business opportunities for database migrations. Understand key customer business and technical issues, and develop strategies and solutions to support their migrations.
• Inspire customers and peers to solve difficult problems with ambitious and novel solutions, including product and solution briefings, proof-of-concept work, and coordinating technical resources.
• Design the goal architecture and the migration strategy to minimize the migration effort, risk, and downtime.
• Work with customers to demonstrate and prototype migrations into the Google Cloud database offerings in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solutions using best practices on Google Cloud.