About the role
To perform this job successfully, an individual must be able to perform each of the following essential functions satisfactorily:
* Learn and master controlled substance order management
* Keep documents filed in an accurate and timely manner.
**_Roles and Responsibilities_**
* Gather receiving paperwork and create transfer documentation for relocation.
* Identify customer orders in business software to be fulfilled by newly arrived products.
* Perform checks to confirm all required regulations are met with available information.
* Reach out to customer service or customer for any missing information.
* When all checks confirmed, complete processing of order in business software and release.
* File incoming paperwork for controlled substances as required.
* Record required data on various trackers.
* File shipping paperwork as required.
* Other duties as assigned by management.
**Essential**
* Able to use Excel, Word and SalesForce
* Excellent attention to detail
* Willingness to learn IFS business system, US government regulations and requirements.
**Preferred**
* Customer service and/or legal background
**Competencies & Behaviours**
* Demonstrated ability to work in a team atmosphere and to work independently
* Excellent attention to detail, well organised, innovative
* Highly self-motivated
* Strong team player
* Effective communicator
**Physical Requirements**
* While performing duties of this job, the employee may be asked to occasionally lift up to 30 pounds
* The individual will experience repetitive motion due to use of computer
About LGC
LGC is a global leader in life science tools, providing solutions that diagnose, treat, feed, and protect populations. They partner with customers across clinical diagnostics and pharmaceuticals.
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