Busser - Kendall Jackson (Part Time)
Jackson Family Wines, Santa Rosa, CA, Onsite
Business DevelopmentNot Required RequiredEntry Level
About the role
Description
Position at Jackson Family Wines
SUMMARY
The busser position primarily clears and resets tables in a speedy, professional, and effective manner. The busser is also responsible for polishing and restocking glassware and silverware at service stations. Stocking wine shelves, light cleaning, and event set up and tear down. This is a great entry-level position for those who wish to gain direct-to-consumer experience.
DUTIES AND RESPONSIBILITIES
Under the general direction and direct supervision of the Tasting Room Manager, the Busser is responsible for the following:
- Clear tables after guests leave. Take glasses and tableware to kitchen and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Promptly clean table tops, chairs and tasting bar. Check floor and clean as required. Reset and arrange tabletops.
- Respond appropriately to guest requests, communicate guest requests to servers/manager immediately.
- Assist with pre/post shift setup/cleanup – Stocking wine, watering plants, sweeping sidewalk, etc.
- Answers phone and assists guests with reservations
- Contribute to a positive, collaborative team atmosphere
- Performs other duties as assigned by manager.
QUALIFICATIONS
- Previous experience in a winery, or a restaurant-like setting preferred
- Possess a flexible schedule and able to work evenings & weekends
- Strong organizational skills; ability to manage priorities and workflow
- Ability to lift and carry up to 50 pounds (case of wine)
- Versatility, flexibility, and a willingness to work within constantly changing priorities
- Excellent customer service skills.
- Good judgment with the ability to make timely and sound decisions.
About Jackson Family Wines
Jackson Family Wines, based in Sonoma County – in the heart of California’s wine country – is one of the few family-owned and operated winery groups of its kind. Founded in 1983 with a focus on artisanal wines of distinct character and quality, Jackson Family Wines’ portfolio of wineries includes Kendall-Jackson, La Crema, Freemark Abbey, Murphy-Goode, Stonestreet, Matanzas Creek and Cambria (plus many more!), as well as a collection of luxury wineries such as Cardinale, Lokoya and Verite. Today, the Jackson family carries the formidable legacy of founder Jess Jackson forward to the next generation. We continue to embed our core values of land stewardship, inspired winemaking and a respect for wine at the table into the company’s local and worldwide practices. All of JFW’s wineries reflect a unique quality story steeped in extraordinary vineyards, remarkable artisan winemaking and the dedication of hard working, talented individuals. This philosophy is often called sustainability, but for us it’s all about providing environmental, social and economic benefits that our family, employees and community can all share – now and in the future. 2015 North Bay Business Journal's Best Places to Work Winner!