Business Analytics Manager

Summary We are seeking a dynamic and highly analytical **Business Analytics Manager** to support our commercial organization within a growing medical device company. Reporting directly to the **Chief Commercial Officer** , this role is responsible for developing data-driven insights, managing commercial dashboards, optimizing Salesforce workflows, and delivering analytics that support strategic decision-making across Sales, Product Management, Marketing, and Executive functions. The ideal candidate combines technical expertise in Business Intelligence Tools (such as Tableau, Power BI, or BIRST) and Salesforce with strong business acumen, enabling the organization to enhance commercial performance and patient impact. Medical, Dental, and Vision coverage starts on day one! **FREE** _truly meaningful work!_ Have you or a family member been impacted by cancer? Would you like to make a difference in the lives of cancer patients and their families? Then CQ Medical may be the answer! Our medical products are designed and manufactured to precisely position the cancer patient when receiving radiation therapy. This precision helps to ensure that the radiation hits the cancer cells and not the healthy cells. **CQ Medical** Come join our team today! **www.cqmedical.com** Key Responsibilities Commercial Analytics & Insights * **Advanced Sales, Pricing & Margin Intelligence** * Develop and deliver actionable insights to support sales strategy, forecasting, territory optimization, and commercial planning. * Develop multi-level trend dashboards with account-level drill-downs, product mix segmentation, and comparative period analysis. * Implement anomaly-detection models to identify shifts in customer buying patterns, pricing compliance, and product substitution trends. * Quantify financial impact of pricing actions, margin leakage, discounting behavior, and changing product preferences. * **Product Portfolio & Lifecycle Analytics** * Conduct elasticity and price optimization analysis to support product roadmap decisions. * Model revenue and margin impact of product obsolescence and line transitions. * Assess product adoption curves, cannibalization risks, and competitive package shifts. * **Marketing Performance & Lead Quality Insights** * Analyze tradeshow performance including lead quality, funnel conversion, and revenue contribution. * Evaluate marketing attribution and develop ROI models for campaigns and event investments. * Integrate Salesforce, marketing automation, and web analytics to create a unified view of pipeline behavior. * **Advanced Analytical Modeling** * Build forecasting models, segmentation analyses, and predictive risk indicators. * Develop data frameworks that proactively alert commercial teams to opportunities and risks. Business Intelligence Tableau Dashboard Development * Design and maintain intuitive Business Intelligence dashboards for sales leadership, field reps, product line management, marketing, and the executive team. * Ensure dashboards deliver clear, accurate, and scalable performance reporting. * Partner with technical teams by offering insight into data sources, refresh schedules, permissions, and Business Intelligence Server/Online administration. * Collaborate with commercial stakeholders to translate business needs into visual analytics. Salesforce CRM Optimization * Oversee Salesforce commercial workflows to improve sales efficiency and visibility. * Build and maintain reports, dashboards, flows, validations, and automation supporting the field and customer service teams. * Improve data quality, pipeline accuracy, lead tracking, customer hierarchies, and account management structures. * Partner with IT or external developers for advanced integrations or customization as needed. Data Integration & Infrastructure * Maintain clean, reliable data for commercial reporting for the CCO, Board, Quarterly Business Reviews, and other teams across the Business Intelligence Platform, , Salesforce, and other operational systems. * Build or support ETL pipelines connecting commercial data sources to reporting platforms. * Work with Finance, PLM, Operations, and Marketing to ensure alignment on shared data definitions and KPIs. * Support compliance, privacy, and data security standards within the medical device industry (HIPAA, FDA, etc.). Cross-Functional Collaboration * Work closely with Sales, Product Management, Marketing, and Supply Chain to understand data needs and deliver insights. * Train users on Business Intelligence dashboards and Salesforce reporting tools. * Serve as a key data partner to the CCO for strategic decisions, commercial planning, and field execution. Qualifications Required * Bachelor’s degree in Business Analytics, Data Science, Information Systems, Finance, or related discipline. * 3–7+ years of experience in business analytics, sales analytics, or commercial operations. * Strong proficiency with Business Intelligence tools such as Tableau, PowerBI, or BIRST (dashboarding, data modeling, server/online administration). * Solid Salesforce reporting and administration experience (flows, dashboards, validations). * Strong SQL skills and experience working with relational databases. * Ability to present complex data in a clear, concise, and compelling way to senior leadership. Preferred * Experience in **medical device** , **biotech** , **pharma** , or other regulated healthcare industries. * Experience supporting C-suite or executive-level stakeholders. * Salesforce Administrator and Tableau (with considering given to PowerBI, or BIRST) certification. * Experience working in an ERP system with a preference of Infor XA. * Experience with ETL tools (e.g., Boomi, MuleSoft, Tableau Prep). * Familiarity with territory modeling, quota planning, or sales compensation analytics. Key Competencies * Strong analytical and problem-solving skills. * Excellent communication and executive presentation ability. * High attention to detail and commitment to data accuracy. * Ability to translate business questions into scalable analytical solutions. * Ability to thrive in a fast-paced, high-growth environment with competing priorities. Travel * This is a remote position, must be located in the US. Position requires travel up to 10% of the time. Preference given to those candidates in the greater Philadelphia, PA vicinity. Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit. The employee is occasionally required to stand, walk; use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and color vision. Work Environment * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.