Associate Sales Force Effectiveness Director

Who We Are

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.

United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).

The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

Who You Are:

Data enthusiast meets extrovert wanted. We are seeking a dynamic Associate Sales Force Effectiveness Director to join our growing team. You’ll have the unique opportunity to shape the future of sales effectiveness at United Therapeutics, driving impact across the business by enabling sales efficiency and aligning strategic initiatives with organizational priorities. In this highly visible role, you’ll lead the design and implementation of incentive compensation plans, optimize territory workload, and provide critical insights and recommendations to regional business directors and sales leaders. You’ll build strong partnerships with stakeholders across Sales, Marketing, Finance, Medical, and more—collaborating to deliver actionable strategies that fuel business growth. Leveraging your leadership and influence, you’ll help guide decisions and foster cross-functional collaboration, all while utilizing the latest technologies to advance our sales force effectiveness. If you are passionate about data-driven insights, enjoy leading without authority, and thrive on proactively driving results through strong cross-functional communication, we invite you to help shape our next era of commercial success.

The Associate Sales Force Effectiveness Director is responsible for enabling sales efficiency. This role will help drive sales effectiveness and strategically align initiatives with organizational objectives through leadership skills and influencing decisions and stakeholders across the business to deliver our business priorities. The Associate Director will manage incentive compensation plans, territory workload optimization, and collaborate with regional business directors to provide insights and strategies on sales performance. The Associate Director will foster partnerships with sales leadership, internal stakeholders such as Marketing, Finance and Medical teams, and external vendors to gain input into developing strategic and operational projects. This role must demonstrate the ability to lead without authority, while building a collaborative, integrated approach across the organization. This position reports to the Director, Analytics and will support data analytical execution, creating strong narratives on insights and communication with key stakeholders and executive leadership.

• Lead and manage the incentive compensation plan implementation and design, track field performance to goals, and lead communications across sales leaders and at RTP UT Office Headquarters
• Partner with sales leadership on business plan and objectives/content of business plans
• Proactively collaborate with Regional Business Directors (RBDs) to identify business questions (e.g. market trends, sales performance, call planning, sales metrics and KPIs) and provide real-time actionable insights on sales force excellence and opportunities
• Lead targeting exercise and manage optimizing territory workload, sizing and alignment. Drive business results and strategic initiatives through broad stakeholder coordination, collaboration, alignment and partnership
• Manage and partner with Business Insights and Forecasting senior management to collaborate, design, develop, implement & support business and operational consistency. Represent the interests of the sales force in key internal meetings and identify key follow-up action items and next steps
• Build relationships with internal stakeholders across sales, marketing, strategic operations, business intelligence and analytics, and data operations for cross-functional collaboration & effectiveness
• Lead development of commercial sales strategies, including sales force effectiveness needs, customer segmentations, alignments, call plan achievement, reach & frequency, and business insights to key stakeholders
• Implement new technology (e.g. AI) to improve sales force effectiveness
• Manage external vendor on sales force effectiveness (SFE) initiatives and projects
• Perform other duties as assigned

For this role you will need

Minimum Requirements

• Bachelors degree with 12+ years of professional industry experience with a successful track record in management consulting, and/or combination of management consulting and pharmaceutical analytics, sales operations and/or marketing experience or a Masters degree with 10+ years of professional industry experience with a successful track record in management consulting, and/or combination of management consulting and pharmaceutical analytics, sales operations and/or marketing experience
• Working knowledge of relational data with ability to translate technical needs between stakeholders and developers
• Strong analytical and strategic marketing skills as well as demonstrated ability to learn new disease states
• Ability to demonstrate proven track record of analyzing and interpreting data to develop targeted presentations suited to their audience
• Ability to generate complex reports independently
• Ability to partner with internal stakeholders to develop positive relationships
• Ability to adapt to rapidly changing business requirements
• Proficiency with Microsoft Office Suite, Power BI
• Demonstrated excellent communication and presentation skills across a variety of organization levels and disciplines, including senior executives
• Working knowledge of Salesforce.com/Veeva/Tableau
• Ability to execute highly effective working team meetings with internal and external partners and is visibly inclusive and transparent
• Ability to exhibit strong emotional intelligence, diplomacy, maintenance of confidentiality, maturity, and organizational savvy
• Strong ability to clearly communicate ideas, and make complex information easy for others to understand. Demonstrated ability to solve problems and resolve conflict with diplomacy.
• Self-starter, quickly grasps the essence of concepts, can change course rapidly where required, demonstrates intellectual curiosity
• Experience with matrix-based teams and project management
• Ability to build strong relationships with peers and cross functional partners outside of immediate team

Preferred Qualifications

• 5+ years of experience with and deep understanding of rare/orphan disease
• 3+ years of people management experience

Job Location

This role is based in our Durham, NC office. Currently this job is a hybrid role requiring at least three days per week in the office. In office requirements could increase based on business needs.

At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.

Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit [https://www.unither.com/careers/benefits-and-amenities](https://www.unither.com/careers/benefits-and-amenities)