Apheresis Operations Specialist I

The role of the Apheresis Operations Specialist I is to serve as a primary point of contact for both our donors participating in apheresis collections and our partner site contacts. The AOS I is responsible for screening and qualifying donors who are part of an extensive Sanguine database, and those who are identified by the Patient Recruitment and Marketing Team. The AOS I will screen potential donors to obtain the necessary health information, conduct medical record reviews to qualify donors for apheresis research studies, and provide a seamless experience for our donors. The Apheresis Operations Specialist is also responsible for collecting all necessary documents, coordinating with apheresis sites to schedule donors and pick up services, maintaining patient data and documenting results, fielding real-time calls and emails, and striving to provide a seamless experience for our donors. This individual will be a part of our Apheresis Operations team and will work cross-functionally with multiple departments including Project Management, Patient Operations, and apheresis site points-of-contact.